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“A kind man called tom helped me up when I was all alone. He help me get my plan set up and saved me LOTS of time money and my will to live. Give this man a raise!!!!!!!!!!
Kind staff
nice and clean store
will come again 100/10”
“Jeff and Ian were GREAT in helping me out upgrading to an iPhone 16!!! They were very courteous and professional, and got things done to more than my satisfaction! I definitely recommend AT&T and their employees! JOB WELL DONE!!”
“You want something explained to you or need help with anything I highly recommend Jason Dodds from Peach Street AT&T location in Erie Pa. He fixed my phone and sat with me explained my billing concerns and even got it down some. Now that is someone that does his job for not just a pay check but for his customers. Thank you Jason for all your help.”
“Sudheer was really helpful. Super cool, great customer service! He stayed 1 hour past close to help me get all set up with my new phone and I'm super grateful for that. Thank you Sudheer I'll be sending people your way.”
“I had an excellent experience with Sree at both the Parade Store and West Store locations of Metro by T-Mobile. She went above and beyond to assist me with all my questions and concerns, offering helpful, knowledgeable, and friendly service at both locations. Whether I was dealing with a technical issue or simply needed advice on a new plan, Sree made sure I was taken care of every step of the way.”
“Liz truly went above and beyond today, she's an absolute pioneer of customer service! She guided us patiently through every single step, refusing to quit until our cell service was fully up and running perfectly. She even stayed well over an hour after closing just to make sure we left 100% happy. Professional, warm, genuinely caring, and passionate about helping people, Liz is outstanding in every way. Thank you, Liz you're incredible!”
“I came in yesterday 06/27/25 I forgot the store reps name, but, he was phenomenal. I ported over from Metro By T-Mobile and got the iPhone 13 on a great deal for $118.99 out the door and I also got a phone case, privacy screen protector, and pop socket on a great deal as well. He was super kind, and the store was well-stocked, and well-organized as well as clean!
This is my new favorite location, I use to go to West 12th Street but the lady and gentleman there is completely rude, and incompetent when we was with Cricket before but I am so glad State Street turned around and have great employees there! I am so pleased with the service when I got home my husband’s line was added through me! Super satisfied and pleased with the smooth and quick process yesterday as well as the great customer service experience and our signal is 10X better than with Metro!
Thank you to the wonderful gentleman for all your help!”
“Alan went above and beyond from start to finish. He knew every answer, helped me pick the perfect plan, and even made sure my phone was fully set up before I left. I’ve never had such a smooth, stress free experience at a phone store before. Hands down the best Cricket experience I’ve ever had. Go to Alan!”
Mobile Phone Accessories
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“I had to stop into this wireless store while traveling because my phone charger unexpectedly broke, and the experience was fantastic. The retail space was bright, clean, and modern, and I was greeted by a helpful employee almost immediately upon walking through the door. They quickly showed me exactly where the durable travel cables were, answered a few quick questions about international data plans for my upcoming travels, and got me checked out in no time. It was an incredibly smooth, efficient, and stress-free stop that got me right back on the road with a fully powered device.”