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“I called in to the fraud department due to having issues with my debit card being declined, the fraud department advised that it was nothing on their end but maybe some type of “monetary limit”, so he transferred me to card member services. I spoke to someone name Vanessa, who to say the least lacked common knowledge within her role so I asked to speak to a supervisor. I was then cold transferred to a supervisor (she had an accent so I didn’t catch her name) who was rude and lacked knowledge as well…she then cold transferred me to members service! I was highly upset with the service I received up until that moment, but I had the absolute pleasure of speaking with AVERY!! She was knowledgeable, patient, and kind! She placed me on hold to do research and came back with a solution!!! As far as I’m concerned she should be promoted to a managerial role because she clearly has the skills! You’ll need to do better with hiring quality representatives, like Avery! She is an asset to your company because she is the only reason I decided not to close my account!”
“Walked in for my account needs and it completed smoothly.
Senior Banker Sangeeta Shah explained and helped to get the right one for my needs.
One important note, not to worry of you do not have an appointment, the staffs will help you out regardless.
I highly recommended to make a visit if you have any banking requirements.”
“I just wanted to recognize the team at the PNC Bank branch in Exton for their outstanding customer service. From the moment you walk in, they greet you with a smile and even open the door for you when you arrive and when you leave. Everyone is friendly, professional, and genuinely helpful.
It’s refreshing to see a branch that truly values customer service and goes above and beyond to make every visit a positive experience. Thank you to the entire team for setting such a high standard—I always leave impressed!”
“Anthony the branch manager was stellar in assisting me with my request. Hassle free, friendly and super helpful. Customer service done right. Much appreciated- thank you!”
“Everyone at Exton branch is friendly. The bank is clean. I definitely prefer this place over my experience at PNC. But, how does a bank think giving out money like this is the way to do business! This is a bank!! They should be facing the same direction!! Even regular businesses hand money back better than this!”
“Long time account holder here. I think it was Marie or Maria who initially helped me over the phone with setting up a cashier's check so I could purchase a vehicle. I didn't want to carry a large sum of cash. I chat with the dealership to see if they accepted a cashier's check and fortunately they did!
It took less than 5 minutes to process the check at this branch and they even waived the fee given the circumstance.
I love Citizens!”
“I have had Chase for 5 years, and never have had a bad experience. I had to update some documentation today, and Joshua went above and beyond to assist me. Not only did he help with my request, but he went into great detail about how I can use the Chase app to assist with my goals, as well as what options were available to work with Chase on any investing opportunities. I hate talking about finances, but Josh is as very personable and friendly, and genuinely was very helpful. 10/10 would recommend Chase, specifically this branch.”
“Banks certainly take a beating these days, most of it they deserve. Key Bank’s employees make me feel like they are appreciative of my business, not very common amongst Banks! They won’t clobber you if you forget an account number and go out of the way to make sure you are taken care of.”
“My bank card was hacked and I had no cash to carry me over until my new card arrives. I was pretty nervous but Brian at the Lincoln Hwy branch in Exton took time to introduce me to the Google tap app. Not once but twice since I managed to mess it up somehow. His patience and kindness are so very much appreciated!!”
9AM - 5PM
155 Swedesford Rd, Exton
Banks
“The tellers at this bank are fantastic. Personable, professional, knowledgeable and they go above and beyond to help you. It's great to walk in and be recognized by everyone and greeted by everyone. They can't do enough for you. And no matter your question or issue they will take the time to sit down with you and explain everything and help you with anything you need!”
“My experience with this branch of Citizens Banks spans many years. I have always received exceptional service from a courteous and friendly group of individuals. I recommend this location without any reservation.”
“Excellent Service... I just have to mention one Ms Mae, who took additional efforts to my request and got it done before the expected time. Mae even called my cell and confirmed the message about my request....Awesome service..... she is the best....”
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“Working with First Resource Bank has been a great experience, and I want to specifically recognize Corey Furlan for the outstanding support he provides to us at Bluestone Environmental Group, Inc.
We have been working with Corey for years and followed him as he moved to new banks. Corey consistently delivers quick, knowledgeable, and proactive assistance—whether it’s helping us set up numerous accounts, navigate Positive Pay notifications, resolving account issues, or providing guidance on our business banking needs.
His responsiveness and professionalism make him a valuable partner to our team, and we truly appreciate the level of service he brings. I highly recommend First Resource Bank because of Corey for any business looking for reliable, attentive banking support.”