“The store is fine, a bit small. But the irony that most of the toilet seats in the women’s bathroom were falling off and unstable, at a hardware store, where they sell toilet seats, is very funny to me. Fix your bathroom guys!”
“If you are someone like me, you are constantly doing little diy projects around your house and don't need tons of materials. Sometimes the Lowe's and Home Depot's can get extremely overwhelming and often times hard to find help from an employee. I have recently stopped going to Lowe's in Havertown and solely go to DMI on haverford rd! They have anything I could possibly need for the projects around my house. Lumber, paint, hardware, screws and nails, tools, gardening supplies, rental equipment for those larger projects, you name it! They also do chair and table rentals if you are throwing a party and need some extras! It really does feel like a family when you walk in there. There are numerous employees walking around, constantly asking how they can assist and make your experience at DMI better than it already is. From large to small, DMI has all that you could possibly need at a great price. Give it a try next time, I'm sure you will be back!”
“Was picking up mulch and needed someone to help put bags into my car. JOHN gladly put all 10 bags into the car. He was respectful and happy to help. He also helped on a previous occasion when I needed help loading the car. Very pleasant man, a great asset to the Broomall store!!! Thanks John”
“Excellent staff an workers went out of there way to ahow me where items was i asked for an repeatedly ask if I was good so recommend an well stocked inventory pleasantly suprised”
“Sophia helped me out with getting proper jumper cables and when i returned she helped me get the battery my car needed to return to peak performance! She is an angel and certainly knows her stuff. Everything was found super fast. I truly believe there’s no better person we could have run into for help..! We’ll be shopping here more due to the always incredible support and service.
THESE GUYS NEED A RAISE <3”
“Always a great experience, every employee has been helpful. Out of the 100s of times I’ve been here never had a bad experience. I come here often to remodel my home and have been to each department”
“Joel, in their Appliance Dept is the best. He’s very knowledgeable and helpful.
We had a little complicated situation, Joel knew all the angles.
Thanks again Joel.
Delivery/Instillation on time.
The guys were polite and professional.
Bought the dryer Friday afternoon, it was delivered and installed Sunday morning.
The whole process was seamless.
Very happy with Lowes, this time and with past appliance purchases.
We checked out other places to buy; we’re sticking with Lowes.”
“I had an excellent customer service experience at this Home Depot during the pandemic. I only wish I'd taken down the names of the associates who made it that way. Although their online order system was down when I arrived, and the line was wrapped around the building, when I asked one of the staff members outside the store about my curbside pickup order he personally ensured that I was able to get it right then and there. With the help of two other staff members, this young man tracked down my item and within 15 minutes I walked out the door, despite the long line and their online system not functioning. 5 star customer service during a time when employees were under high stress made it all the more a standout experience.”
“The staff at this location was was absolutely phenomenal, they were engaging, patient and very professional. I purchased a lawn trimmer for my weeds and had no idea how to work it but Miss Karla, Miss Nikki and the Manager) Mr. Steve were a fantastic.?????”
“Sergio in tool rental is an amazing employee and is the only reason I’m writing a 5 star review. His energy is contagious and infectious. More employees need to carry themselves like Sergio.”
“I see alot of negative reviews about the paint section here. I have to give it up for Fred though. Fred is incredible and super helpful. If you have questions about painting/spackling go to him. He will figure it out. I used to frequent the Willow Grove Home Depot, lemme tell you the Grass isn't always Greener. That place was awful- and don't get me started on the home depot near Springfield. The staff at the Claymont Home Depot are usually incredibly helpful and willing to answer questions. The 4 star review is because the parking SUCKS. Anyway back to Fred- Give that guy a raise.”
“Could use better customer service. Most of the time no one is available for help and when I managed to stop someone they seem to want to get rid of me. But there is one guy at customer service counter on my way out who always seems to make it seem like a friendly environment and great customer service and he helps me every time. Sorry to say I don't remember his name, but it's between the hrs of 9am-3pm. Older gentleman. Thank u for helping Everytime”
“Great for in and out trips one of the best homedepots for the pro desk. Carl is the man, always moving. Always trying to get customers in and out with what they need”