“They are always kind and courteous.
Mr.Brandon is a very nice man since I started with them.
I like them very much.And the young lady too,I forgot her name but very nice.
My questions are always answered and they are very helpful.”
“Monster Buy Back should be giving training courses on customer service!
This was by far the best customer service experience I have had in a LONG time.
Hunter made each step easy. He listened to me and kept me up to date with part shipment so I did not have to come to the store until needed. Hunter also checked when I was coming to ensure there was a tech available.
The tech was also very professional and helpful.
I will definitely be back!”
“Mauricio M. And Steven A. Are the Best period!!!! All my issues where dealt with new phones where switched over and what an awesome job with our screen protectors lol out of all the stores I have dealt with I will stick with this store 100% they should definitely own the rest and teach them how to run a store!”
“Amy helped me find the perfect upgrade for me and set it up with no problems. Was even willing to help me get rid of my old phone so I wouldn’t have to deal with all that hassle. Great service, and even though there is a different cricket store closer to me, I will be returning to this one in the future for their great customer service.”
“I want to give Boost a shout out on Burhans Blvd.
I could of not asked for a better customer experience anywhere. I was taken care of by Lauren and Terry, who were both wonderful. They worked together like a well oiled machine to get my problem fixed. Terry has years in the business, and can probably fix any problem that is thrown at him. Lauren is a young attractive girl who is very savvy,and able to get things done. Together they are in the best next to none. But, even more important is how they treat there customers. The owner of the store is Jeremy . He should feel pretty comfortable knowing he has the best in the business working for him.”
“Excellent customer service at the stores very experienced and helpful. But stay away from those crocks that go to the Walmarts thru a temp agency trying to sell you phones don't fall for there lies ,trust me your better off going to the actual store I've experienced those Walmart sells reps and they lie and are scammers but I'm in the process of taking care of them legally. Just save yourself the headache and go to the actually at&t stores”
“It was so pleasant to come in and see the new faces in the store. I always had to go to Hagerstown to get good customer service but the new employees Bradley and Shane are so considerate and nice. I'll be letting my friends and family know they can come to this boost mobile now!! Thank you for the excellent service!”