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“I came into the store recently and it was such a calming and beautiful space! Everyone was kind and helpful, especially Lise who graciously showed me around, answered all of my questions, and assisted me with choosing what to purchase. I will definitely return and ask for Lise!”
“I was totally satisfied with the service that I received at Mattress Firm associate. I love when walking into a store and being greeted. That makes me feel reassured of decent service. Thank you.”
“So we really needed a bed and had a tight budget but Anthonique was phenomenal; she was sweet; fast paced; sincere and overall - very honest. I cannot thank her enough for her excellent customer service skills.”
“My wife and I were recently in the market looking for new mattresses and wound up going to KOP mall to check out all of the mattress stores on Labor Day weekend. We tried Tempur-Pedic, Purple, and SleepNumber in that order. When we first went to Purple we met Lauren who is one of the Sales Managers at the KOP location and she was great but understood my wife and I were making an investment in our sleep. She had us try out all of Purple Mattresses options and we were pretty sure we’d be coming back but we had to try SleepNumber before making our final decision.
Ultimately we came back to Purple and decided to go with their mattress and bed platform as it suited us best. Lauren got us all set up to have the mattress and bed frame delivered, the process was pretty easy and she wasn’t pushy at all which we both appreciated. When the bed and frame was delivered we were expecting a couple of the purple gadgets we had seen so many people online get that we didn’t. I reached out to Lauren a couple weeks later and explained that we were looking forward to getting those and she immediately sprang into action and had a little Purple goody bag delivered to our place in a couple days. She is amazing, she is quick to respond to any questions you may have, she isn’t pushy like most sales folks especially in the mattress business and she truly believes in the Purple product. If you are in the market for a new mattress to help you sleep better, feel well rested and recovered (I am in construction so that’s highly important to me) I would suggest Purple all the way. Also, if you’re looking for someone who truly cares about your needs, ask for Lauren, she’s literally got your back!”
“I was at two other stores that sell mattresses before I stopped at Mattress Firm. I had told the other two stores what I was looking for and both of them had advertisements for products that were within my price range. Once I got to the stores they told me that was an online purchase only and I would not be able to try out the bed prior to purchasing it. I left both stores as they were trying to sell me on mattresses out of my price range. I decided to try one more stop. I stopped at Mattress Firm and was greeted right away at the door with not a pushy salesperson but a kind salesperson asking me what I was looking for. I explained what I was looking for the type of mattress I wanted and the price range I was willing to spend. Anthony took me immediately to the area of my price range. Once I was there I saw the bed that I had tried out at one of the other stores. That store had a price tag of $1,200 for the same mattress. Exact same mattress here at Mattress Firm was $499. I was quite happy that it was within my price range and that is the mattress I ended up purchasing immediately. I also was able to purchase an encasement cover since I had saved so much on my purchase. Anthony was a salesperson that told me all about the warranties that were available to me with the purchase of the mattress. I'm so glad that I stopped at Mattress Firm.”
“bruce was lovely kind and so compassionate to our daughter with autism
and myself
I will only buy furniture from bruce moving forward !!!
he is wonderful and should be celebrated for his kindness
love your new friends
the fiumaras”
“I went to the Bala Cynwyd Mattress Firm. Dennis could not have been more helpful or friendly. I will be using the Bala Cynwyd Mattress Firm, and specifically Dennis, for all my future mattress needs.”
10AM - 9PM
1300 MacDade Boulevard, Woodlyn
Furniture Stores
“I moved to Florida. I’m going through a divorce and I need receipts for the furniture that I purchased before our marriage. The ladies at the desk went above and beyond to provide me with what I needed for court. Thank you so much ladies very much appreciate it”
“Raymour & Flanigan in King of Prussia is one of the best spots around if you’re updating your home furniture or just browsing for ideas. The showroom is bright, clean, and well laid out so you can easily picture how everything might look at home. They’ve got a wide variety of styles—modern, classic, and everything in between—plus tons of options for living rooms, dining sets, kids’ rooms, and mattresses. The sales team is friendly and never pushy, which makes the shopping experience much more relaxed. They listen to what you’re looking for and help you find pieces that actually fit your space and budget. Delivery is smooth and usually faster than expected, and the team does a great job setting everything up. Prices are reasonable for the quality, and they often have promotions that make it even better. Overall, it’s a comfortable place to browse, get inspired, and make your home look great without feeling rushed or pressured.”
“The dynamic duo of salespeople (who management is breaking up as of today after 4 years together - booooo!l) did a great job closing the deal with me on a bedding solution. I hope they do well in their new stores.”
“Yes, Yes, Yes. I went to Mattress Firm in Springfield, Pennsylvania and got my dream pillow top mattress. This was my second visit. I got to lie-on, roll-on, and sit-on, I wanted to take a nap, but had to get home for the Eagles/Jaguar game on Sunday, November 3, 2024.
Rich was excellent at getting me to buy this particular mattress and not letting me buy the cheap, cheaper, cheapest mattress, because I fugal. Due to his knowledge and expertise in the field and explaining the difference between the two, but it was still my decision.
I had taken a picture of the other mattress during my last visit, which was on sale then and today the price was much higher. Rich stated he would honor the sale price if I wanted to buy. That mattress didn’t have my name on it, the more expensive pillow top won today. Even though I spent more money, I happier with my brand new floor sample mattress.
Thank you Rich, see you in about 20 to 25 years.
Also, The Eagles Won, a nail bitting game in the 4th quarter?”
“Alex is amazing! So is Malik!
They understand exactly what you’re looking for, and they go the extra mile to make sure you're a returning customer.
Thank you for all that you do!
Customer Service with a Smile!”
10AM - 8PM
2304 Oregon Ave, Philadelphia
Furniture Stores
“So far so good! Marsha was a great help with my order. She knows her stuff! And is very pleasant to do business with! If you’re looking online, stop in the store also and buy local. You’ll get the same or even better deal.”
8AM - 5:30PM
401 E 4th St building 8, Bridgeport
Furniture Stores
“We looked all over for an odd size conference room table to work within our space and found Paul Down's. Everyone we dealt with from sales - design - finance - shipping was top notch. They worked with us to help us stay within budget, and the actual table itself far exceeded expectations. We chose to assemble it in-house and the unit went together with not 1 issue and met our design requirements perfectly. We even used the designers renderings and chose other finishes in the room based on his style (Nate). We couldn't be happier”
“Sonya did an excellent job configuring all needs. Her willingness helped relieve guesswork and stress when assisting my goal. Also, the manager on duty Nick was very approachable, professional and of good help. Thank you.”
10AM - 5PM
333 W Lancaster Ave, Ardmore
Furniture Stores
“This was our third order from Just Chairs and Tables and we couldn’t be more pleased. They had a great selection and just the perfect color for us. The lead time was ten weeks and our order was delivered in under eight weeks. Steve was very helpful.”
10AM - 9PM
674 Baltimore Pike, Springfield
Furniture Stores
“Exceptionally professional & helpful staff. Beautiful showroom. Good prices.
I had a great experience shopping there today and highly recommend this store.”
“Emma and her team were extremely helpful in designing and executing our vision for shades and curtains. She knew exactly what we wanted and brought it to life, while also working with our inconsistent schedules.”
10AM - 9PM
65 Baltimore Pike, Springfield
Furniture Stores
“MELISSA was wonderful to work with! Very friendly and helpful to what I was looking for. This is the 4th set I bought from Ray and flan. Will back for sure... when MELISSA is there!”
10AM - 5PM
121 Baltimore Pike, Springfield
Furniture Stores
“As I need a new recliner, which is not just comfortable, but supports the lower back and is controlled by electric power, I once again turned to La-Z-Boy. The customer service was very friendly and knowledgeable. We bought a new recliner, which should fulfill all our expectations ( will be delivered in 6 weeks).”
“Loved the decorating advice I got from Judy; I get many compliments on the sofa/fabric she helped me to pick. When my cocktail table order was delayed for months Ethan Allen sent me a loaner, which was great. Ultimately EA couldn’t deliver on my cocktail table - it took 9 months to learn that, which was very annoying. But I got my money back and was able to find a table elsewhere so things worked out ok.”
“Cha-cha was awesome with my purchase. She gave me a great price, was very knowledgeable, and was very helpful with future purchases. Her bright and loving personality made it feel like home. This is truly a home gallery ?”
“Wonderful experience. Great selection, good pricing and incredible customer service. Had exactly what I needed at an excellent price. Very simple and fast transaction. Salesman was knowledgeable, and extremely professional and pleasant.
Delivery was today and it was flawless. Delivery team was exceptional-polite, friendly, helpful, diligent, knowledgeable and very professional.
I couldn’t be more pleased from start to finish.
Highly recommend Matteress Firm,”
“Always great service, the sales people don't hover over you or follow you around. They greet you when you walk in and ask if they can help you find anything. They're always around if you have questions but again they don't breathe down your neck which is very much appreciated. Shout out to Greg & Dominic at this location. Dominic was fantastic but he's still new there so Greg helped with the transaction on their computer system. They were both amazing. This is my 2nd time shopping at this store for a large order and both times were great! Thank you Dominic & Greg!”
“Thank you Mr James for your patience ?,
I am very appreciative for all you did to ensure that I got "Exactly" what I came for!!
Thank you for assisting me with asking the appropriate questions to my financial institution inorder to save me interest fees & match me with an affordable payment plan.
I am satisfied & relaxing now.
Tranquility is me right now ? ?”
9:30AM - 5:30PM
158 W Main St, Norristown
Furniture Stores
“My wife and I were very impressed with Bob, Shelby and the rest of the staff at Chain-Mar. They were friendly, knowledgeable and patient during our multiple visits to the store to furnish our home. We are thrilled with the items we picked and would recommend them over any chain or big box store any day!”
“Shopped here several times. The store has relationships with most luxury brands and Michael is incredibly helpful as well as knowledgeable. Best prices around and excellent customer service! Definetely recommend!!!”
“Just furnished my whole crib from this store beet store iv been to in philly. I was delivered next day and extremely happy with the experience. Prices were very reasonable. A plus service”
“Nick at Modani Furniture in King of Prussia and the Rose were so nice and so helpful with helping me choose my beautiful new kitchen chairs. They are perfect! Nick helped me get out of my comfort zone with the color choice!”
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“10/10 service here! Mahogany was an incredible sales woman from start to finish. She was extremely knowledgeable and helpful throughout the whole process and wasn’t pushy at all. We originally just planned on going in to check things out but with Mahogany’s help we ended up with the nicest mattress I will ever own. If you’re ever looking to upgrade your sleeping experience, ask for mahogany.”