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“Exceptional Service from Darnell at Xfinity Comcast, Havertown
I wanted to take a moment to express my gratitude for the outstanding service I received from Darnell at the Xfinity Comcast store in Havertown. He truly saved the day!
Darnell possesses excellent customer service skills and is an attentive listener. Three weeks ago, I purchased a new TV and struggled to connect it to cable. My experience with customer service over the phone was challenging, so I decided to visit the store. Upon my arrival, Darnell greeted me with a warm smile and noticed that I was a bit upset. He calmly reassured me and took the time to explain and demonstrate exactly what I needed to do to pair my TV with the cable service.
Thanks to his guidance, my husband and I were able to successfully make the connection, and we were thrilled when it finally worked! I truly appreciate Darnell’s hard work and dedication to helping customers. His efforts did not go unnoticed and are greatly appreciated!
Thank you, Darnell!”
“Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future”
“AMAZING! They were so speedy, understanding g of my time limitations, cheaper (by a margin of almost 60 dollars) than my go-to, knowledgeable, and friendly. Will be coming here for all my phone needs and will be telling everyone I know!”
“I have always experienced great customer service. I wasn't a regular at this location. I only went for a specific reason when I was in the area. Yesterday, the staff every last one of them were thorough and helpful. I truly appreciate the fact that the staff went above and beyond so well and with such a positive demeanor. I would highly recommend this location. T-Mobile should pay these folks extremely well and/or give out bonuses to these folks! Seriously!!! They represent the company so well.”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“Rashan was a very informative, detailed and helpful representative who helped me in such a great way. I definitely recommend him and his help to anyone in need. Thank you Rashan :)”
“I had an amazing experience at the T-Mobile store on Island Avenue! Al, the manager, along with Richard and Lapre, went above and beyond to help us with our account, line transfer, and activation. They were fast, professional, and incredibly efficient throughout the entire process, the store was clean, organized and well stocked. Al made sure everything was handled smoothly, and his leadership was evident in how well the team worked together. Richard was very knowledgeable and took the time to explain every step to us. Lapre provided excellent customer service, ensuring we felt comfortable and confident with our new devices. The entire process was seamless, and we left the store completely satisfied. I highly recommend this location for top-notch service!”
“Alfonso was very helpfull with all the questios I had, and resolved my issue that the other T mobile place didnt. Got great orientation and advice have new phone that I needed. Thank you guys”
“Campus technologies provides my apartment with WiFi and recently I’ve been having issues with connecting now that more students are working online due to COVID. Chris has provided me with excellent customer service, constantly following up with me and exploring different solutions to solve my inability to connect due to a range issue. If you ever have to call campus technologies, make sure to ask for Chris!”
“It as a pleasure to have assistance from Jenny. She was very informative and transparent with the terms of my new plan and the deal for my new phone. Much more helpful than the app or website a thousand times over.”
“I went here with a friend who was getting internet service. The guy helping her made everything so easy I think his nametag said “Po” the whole staff that was working today at 3pm was fun, amazing customer service, overall great vibe. If I was a T-Mobile Customer, I would definitely go to that location for any needs.”
9AM - 6:30PM
8 N Lansdowne Ave, Lansdowne
Internet Service Providers
“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“So had the honor of dealing chris he is such a delight i am somewhat new to the smart phones and last monday chris sat down with me and went over every detail and every aspect of how the phone works. This is the kinda of people atnt needs to keep around. Thank you again chris
Ps i let all my friends and family know”
“So much to share about thee most pleasant experience at T-Mobile….First, I got there 10 minutes before they opened to ensure that I’d be one of the first customers. That said, Lindsi was my point of contact and she was SUPER amazing! She was PLEASANT, said good morning, greeted me with a smile and the experience was amazing! I’m not tech savvy by any means long shot! She was patient and guided me through the process of getting things done! In addition, she engaged me with interesting conversation while we waiting for my phone to back up/transfer phone, etc! This young lady is very personable and intelligent! Keep her around! The best 2 hours ever spent somewhere that I dreaded initially (time wise) IT was well worth every minute! Also, shot out to the other workers as well! They were polite and pleasant!”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“Had an exceptional experience with Logic LC. They took care of all my IT needs and allowed me to tailor it to the vision of my office. Mr. Leone (Joe) was great to work with, making sure to explain everything to my understanding and was always available to answer my questions, even hours after leaving the install. Couldn’t recommend more that you should work with Joe and his team at Logic LC!”
“I had an amazing experience at the T-Mobile store. Mont and Bryiant were incredibly helpful in getting my mom a new account and iPhone. They patiently answered all our questions and made the entire transaction smooth and easy! I definitely recommend anyone looking for new T-Mobile service to check them out!”
“First, I'm not a fan of Xfinity services and wish I had more of a choice in Internet providers and I've been having extreme problems in the last month. I went in to return a phone after cancelling my mobile account 12 hours after I signed up. I don't have a printer etc and told a supervisor that I would return the cellphone at a store. This Comcast store was clean, well lit, was told immediately that someone would be with me in a few minutes. Jamirah told me to go back and she would help me. She went above and beyond! After telling me that they didn't accept returns from purchases online and after going through my last few weeks, she helped me with printing the return label, putting everything back together and letting me know that I could drop it off across the street at a UPS. She was very friendly and helpful and it's seriously been a highlight to a rather dissatisfying experience with Comcast/Xfinity. Thank you Jamirah for making the return possible and painless. I truly appreciate the help you understanding you afforded me”
“Went to store today after having a nightmare switching to T-mobile online. Had the pleasure of dealing with Lisa in the store today. I couldn’t be more pleased with her kindness and patience to fix the issue. Took 2 hours to straighten it all out but she did it! Can’t thank her enough!”
“I just want to give Rashan an excellent service review. He was patient, kind, knowledgeable, informative and he catered to the needs of my elderly, disabled family friend. What a wonderful experience in a clean, comfortable environment! Thank you for your GREAT service. I would recommend you and this store to anyone!”
“Went in the store with an issue and left out satisfied with the solution. The guys, O and Seth provided amazing customer service. I would recommend them helping you if you visit.”
“I took a friend today to switch her service to Tmobile. Dealing with 2 special seniors is not an easy task, with forgotten passwords, etc. Donte H took on this task like a champ. He never got frustrated, his patience was remarkable. I have had Sprint/Tmobile since 2001. I never experienced this quality of service before. Thank you again Donte H.”
“Great location! Much more helpful than the other local one I visited. Amanda was super helpful and helped me pick out a phone within my budget, offered me a case and screen protector, gave me a discount and just overall met my expectations perfectly! She was also super nice and personable in general! I definitely recommend this location if you're looking for a good deal on a decent phone!”
“John Jayy helped me and my fiance switch from Verizon to T-mobile and get new iphones and such. He was so helpful and patient even with the store being super busy. 10/10 would recommended”
“Steve was very professional as well as all the other staff that was in the store they answered all of my questions they took the old phone and paired it with the new phone and all of my contacts and pictures and everything and made sure everything went right before I went home Great service”
“This t mobile is awesome! They helped me out with all my issues and set me up for success with my new phone. Mike , Denise & Yannick all put in their expertise together to get us right :)”
“We have been ATT customers with Firstnet for a couple years. Our bill for October came and for TWO PHONES was $800?! Absurd! We wanted to switch phone providers and went to Verizon. Our customer service rep who helped us (We went roughly 6-6:30p yesterday 10/18) was phenomenal. She helped us customize our plan and with the first responder discount. We were there for roughly 1-2 hours. But that’s because we made the switch and transferred everything! She was so polite and got us set up with the 16 plus and 16 pro! Our bill is less than 3/4 from what we were paying with ATT. She went over our bill in detail! (Which most NEVER DO) and was so patient with us! I cannot express the great atmosphere she brought and her friendly demeanor! We’re glad we made the Verizon switch and honestly love our phones! Never going to any phone provider! This store is VERY well kept and clean and we had a 9m old baby which all the staff loved! We felt so welcomed especially with a baby who is very vocal. We weren’t pushed away, not attended to. Nothing! She kept checking in on us when our data was transferring to make sure we were ok! I absolutely cannot express how our service was. 5 stars is not enough!!”
“My Xfinity rep Eric Z was wonderful! Not only was he professional and knowledgeable, but he went above and beyond to be sure my service appointment was completed with 100% satisfaction. I would highly recommend working with Eric for all your Xfinity phone needs. Great guy, great service!!”
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“Makhii was the best consultant I have worked with in a long time! Patient, knowledegable, polite, offered suggestions. Makhii spent at least an hour with me while handling other customers and was really exceptional!”