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“Hellertown Post Office rocks. Courteous, pleasant and knowledgeable. Staff are professional, in a good mood, ready with a smile or two and a chuckle. They are willing to answer questions and assist in anyway. Our ex carrier would go the extra mile for a customer. Miss living in Hellertown.”
“Kamalah (employee#: 307759) is always extremely helpful, informative, and a pleasure to work with. She’s always carefully packed my fragile items, ensuring they’ve arrived safely. I always hope she’s working whenever I need to come in to ship an item. I really appreciate all her hard work.”
“We reached out on very short notice, and this company went above and beyond to help us. They were incredibly patient with all of our requests, kind in every interaction, and made what could have been a stressful situation feel easy and smooth. The quality of their work was excellent, and their customer service stood out just as much as the final product. We are so grateful for their support and would highly recommend them to anyone in need of fast, professional, and caring service!”
“I gave The UPS Store an 8 out of 10 because overall my experience was really good. The staff was friendly, the service was quick, and everything went smoothly. I didn’t give it a 10 just because there are always little things that could be improved, like shorter wait times when it’s busy or adding a few more services to make it even more convenient.”
“Staples was very friendly and polite. I had so many questions pop up in my head that they took the time to answer every one while they were busy. Im very happy that i went to that staples to be helped.”
“Cara from printing is absolutely amazing. She helped me get funeral posters printed and because I didn’t have enough time to get the actual boards done in time for the funeral, she helped me get them properly on heavyweight boards so they would look good. 5 star customer service. Thank you so much, Cara!”
“If you need to get a passport especially if you have a child - I highly recommend this location. Not only are they polite, professional and efficient they are very accommodating to children. Donna was wonderful with my son - she even gave him a sticker and slime to keep him entertained. I did not catch the other woman’s name but she helped to make the appointment run smoothly by taking our pictures and making me additional copies. We had a wonderful experience at this location!”
“I purchased two different laptops at the Staples Easton store. On both occasions the associate was very knowledgeable of the models on display and was able to direct me to exactly what I was looking for.”
“Thank you to Christine earlier today! So professional, so wonderful, so helpful & a shining star for FedEx! This amazing FedEx Team Member deserves extra kudos, a promotion & a raise. I also saw as she managed so many other customers in this compact spot within the Walmart! Truly an asset to FedEx! My thanks again to Christine!”
“Richard is awesome. His competition gave me a shipping quote that ranged from $448 to $1200 to ship three small items. Richard picked up my items, packed and shipped them with insurance for less than $100!! Need I say more? Trustworthy, honest, with integrity and great customer service. You can’t ask for more. I highly recommend this team! Thank you, Richard.”
“As a truck driver making a delivery: TOP NOTCH!! Laura provided explicit instructions on how to find their \\\"tucked away warehouse/office\\\". Very friendly!!”
“The tech support specialists are always super helpful and never condescending! I'm in great shape with my new computer as a result. Lucky to have our Staples so close to where we live.”
“(Translated by Google) Excellent service very well located. Affordable parking which is very important.(Original)Excelente servicio muy bien ubicado. Estacionamiento ascesible que es muy importante.”
“Kristal was incredibly helpful and nice! She quickly emailed me back with a quote for services.
When I came into the store for the shipping she was very informative and patient.
Thank you!”
“Great experience with their print shop. Multiple business cards and flyers we needed done overnight. Quick turn around and attention to detail. Thanks Kaitlyn and team.”
“I use this terminal for 20+ Will Call pallet pick ups a year of close to 2000lbs. each. Always courteous, he4lpful and quick to load my vehicle. I very seldom have a problem with any damage, and when I do, it is minimal and not the terminal's fault, but an "in transit" problem.”
“Fast and friendly. I usually don't have to wait too long to get service. The people here are always knowledgeable and in a good mood. The same cannot be said for all post offices. Always appears clean and sanitary.”
“1st time there, I just followed the directions, made no assumptions and BAM! I had my load and was back on the road fast! They could fix a crater or two in the back lot.”
“One thing I like about this Staples is that the employees here are passionate about their work. I have a post office box here and I come in and I feel like I have my own office and workers to boot. They have great products and didn't realize that they also kind of compete with Best Buy as far as gaming and entertainment. I didn't know that! And the chair sale that's going on right now is incredible along with... Check this out! They have a three-year maintenance plan on your chair, so if anything happens to it, they will repair it. That is incredible! This Staples is also in a great plaza where you have places like Target, Chick-fil-A Planet Fitness and so much more. Perfectly centralized.Oh, and they also have an Amazon locker (BUONO) there! You just click on the Amazon message, text message from your phone; it takes you to instructions to open the locker. The locker opens, you get your goods, and you close the locker and go! Easy Peezy!Lol! I saw a lady in front of me go through that very experience and she was just so giddy with laughter on how it was so efficient and easy to get her package.”
“I had to ship a heat sensitive package via economy express to Germany, which was difficult to generate online. The staff was AMAZING compiling the export paperwork and assistance with the best price for the quickest delivery.”
“I just would like to give a shout out to a postal delivery individual named Sarah.
She has been delivering to our community for the past 4 years. Recently the other day I had a concern about a package.
Sarah handled my situation with professionalism while displaying a wonderful personality and attitude, unlike any others I have seen in her profession In my entire life.
Sarah went above and beyond to resolve the issue.
I wish there was an award or a commendation given out for individuals such as Sarah because without a doubt she deserves one.”
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“I have gone to the Hellertown UPS store many times, and they’re always so helpful.
This morning they went above and beyond to help me get a package returned. The Lead female staff member was so kind, and helped me navigate through the process of a package return for the Company. I needed to return the package to get my money back, but the sent email from the Company would’nt let me open the QR Code to scan. She read through the email for me, because I had no readers to read the small print. She let me forward her the email to the Store email address and she printed it out for me and packaged up the bag the item was shipped in. She was wonderful, because if she hadn’t helped me I 1. Would have wasted a trip to their store but more importantly 2. She saved me from having to go home to call the Company to figure out how I could resolve the issue, which we all know how long those phone calls can take with so much hassle. Super Awesome Woman!!!!”