Wayne County Ford is a trusted local dealership known for its commitment to customer satisfaction. Customers appreciate their honest diagnosis and fair repairs, with one reviewer noting they fixed a problem without gouging or falsifying. The dealership offers new and used cars, including models like the Ford Maverick hybrid, and provides prompt assistance, even in cases where vehicles break down elsewhere. Staff members, including salespeople and parts managers, are described as helpful and accommodating, often providing quick solutions like on-the-spot parts replacement. The customer service is highly praised, with visitors feeling welcomed and at home. While some mention that service can be slow due to a lack of mechanics or parts from Ford Motor Company, the quality of repair work is recognized as skilled and knowledgeable. The dealership also offers vehicle inspections and oil changes, with friendly, efficient staff. Overall, Wayne County Ford is committed to meeting the needs of its customers with honest service and dependable vehicles.
Popped in randomly last Saturday. Had a great conversation with Kurt Z. He showed us what we were interested in, talked through options on the vehicles and offered alternatives/things to think about. Very nice experience and I'd be happy to give my business to him.
August 2026
Recently got my f150 raptor serviced here was amazimg went far an beyond to get repair Done with warranty ... I recommend them to any who wants satisfaction ...
August 2026
Great and easy experience! Thank you Kurt Zona for all your help
