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“I love this bank. Good customer service. Very care and understanding employees. If you have questions they would make sure you get your answer. I will recommend this bank for your now and future.”
“I've been using this branch for a long time his kind and they have always taken care of me and treated me very well, I don't think I'd ever go anywhere else.”
“We had the pleasure of working with Derek who delivered knowledgeable, personable service with professionalism. He took the time to understand our needs and explained the options that were available to us. He represents Link Bank well.”
“This place has really stepped it up in recent years. The desk staff is always super nice and helpful, and they even remember my name which I always appreciate. The agents and exec staff are also very kind and helpful.It’s unfortunate that all the old reviews are stuck on here, because they have really improved in the last couple years (especially after the transition from BBT to Truist). Love this bank”
“This is a great place to do your banking!
It’s a small office, but they have everything and do whatever I need to help me through the processes.
The manager and staff there feel like my friends with my best interest (no pun intended) at heart.
Give them a try if you’re looking for a super personal banking experience!”
“Raquel and I want to thank Amy Maldonado at the Lausch Lane branch for her exceptional attention to us as we opened two accounts. We are considering a third one with very favorable rates that Orrstown Bank offers!”
“Adam was super kind and helpful with assisting me and cashing a check. Despite living over an hour away, and being 2mins late to their Saturday close time, he made an exception just so my time was not wasted.
He also had really cool glasses so that was a plus.”
“I’m not sure why the reviews are so poor, I read them, and I was hesitant to go here. However, I needed to go to the bank and this was the closest one, I had no issues what so ever. I tried to get a cashiers check through the drive-thru, they kindly let me know I needed to come in. Walked in and they had already started working on my request. They made the process very smooth for me, and double and triple checked the check was made out to the right person. I had a good experience!”
“i had the absolute BEST experience here at citadel starting with Debbie, she was so sweet to introduce me to Gabriela, Gabriela assisted me with so much patience and guided me through the application process. After approvals, the closing process was really smooth with Chanelle’s and LaTonya’s assistance. While encountering some difficulties with the dealership stating that i cannot pick up my car until 2 days later, although the car is on the parking lot. LaTonya and Chanelle helped me with communicating with the dealership and i was able to get my car same day! i highly recommend banking with citadel at granite run drive office! <3”
“Cay provided exceptional customer service. She was very helpful and was knowledgeable in savings and checking accounts. Along with M&T credit cards. I will definitely return to this branch. And would be happy to work with Cay for my banking needs moving forward.”
“I appreciation for the exceptional service I received at Everence Financial's Lancaster location today. It took me less than a minute to accomplish what I needed to do, and I consistently have a great experience whenever I visit. Thank you for your professionalism and efficiency.”
“They are very friendly and helpful people. They are cleaned and organized. They maintain your account well. They assist old and new with interest rates that can afford more or less in their mortgage and personal loans, student loans and promotion. They have large and small parking spaces. They employed workers that are determined to work with various departments.”
“I have both my business accounts with Traditions and this branch is AMAZING! Danielle, Will, and Eric make you feel like family. Customer service is second to none. I also used Michael for a new home loan and he made the process so efficient.. So grateful!!!”
“A special good word for Kate, Tiffany and Daryl for your courtesy, attention, generosity and professionalism with gathering and providing paperwork for our need. Thank You! Keep On!”
“Best service Jay Parrillai will say 5 stars for sure very friendly and really made me feel welcomed i actually went in to ask about my auto loan and ended up liking them so much I opened a new checking account Jay is very professional and I was helped even downloaded and helped me set up online services I so appreciate it like I said the Best Service ask for Jay I will recommend 100%”
“I hosted a First Friday in Lancaster PA with Moonrise Candle Co. in May 2023. What a positive and cultural experience it was!THANK YOU to Kathy Thorne and her team for donating such a beautiful space for our Pop up art show. We were able to engage with the community and enjoy the energy of First Friday. Pop up art galleries are the best and The Peoples Bank made it possible.#R76”
“I visited this location on Saturday morning. I had some paperwork that had to be filled out. I was warmly greeted by Luis. Right away I knew I was in good hands. He took the time to fill out the needed information and asked me to review it before I left. I never got the feeling I was an inconvenience. He is very friendly and an asset to this branch.
Thank you so much Luis for helping me with my inquiry and completing my forms. You made my day!!!
I'm so glad I do my banking with Members 1st.”
“Lisa Rivera is a very professional and friendly employee. If you come to Fulton Bank in Columbia, ask for her—you won't regret it. It is some of the best service I have ever received.”
“I've been a faithful client for many years for banking and investing. I suggest they increase limits for Zelle transfers, which are significantly lower than those of competitors. They limit daily transfers to $2500 and monthly to $5500. Their main banking competitors allow $3500 or more daily and up to $20,000 in monthly transfers.”
“The folks at Wells Fargo are great. Very friendly and very, very helpful. Recently, at the Tyler Run location, Ray caught a huge mistake I made and saved my wife and I thousands. Thanks to him we can now retire with some peace of mind.”
“Your CSR Amanda was extremely helpful and kind .
She made sure to check out the problem with my account,assured me that my account wasn't acessed then help me repair my account to assure it was safe & secured
I have been a long time customer of Citadel FCU and very satisfied with their CSR
Thank you Amanda for your assistance this morning !”
“My experience with staff has been 9 of 10 excellent - patient, kind.
The inconvenient hours and limited maneuverability of the online/telephone services are unpleasant.
If you wander into the bricks-and-mortar office across the parking lot expecting an atm - don't. The staff there seemed to think I was daft. But the drive thru/walk-in people have always tried to help.
It's Lancaster, PA.”
“Zuleyma made us feel very comfortable and welcome . Since this was our first time here, she answered all our questions and presented us with different options. We left there very happy with our newest joint bank account opened at Belco Community Credit Union. Thank you once again Zuleyma!”
“My wife and I went in with a unique situation and the Assistant Manager Natasha went above and beyond to not only understand the situation, but also helped us get everything sorted. Thank you again!”
“Went to help a buddy open an acct here, got comfortable front row seats to watch a 5 minute argument between a couple guys abt how many lines there are and whether there’s more than one window currently open. would’ve came just to see that!
Anyway, we had scheduled a meeting, cuz then it feels important, and we were royally escorted to a side room where we can discuss our extremely important stuff! Turns out my guy needed two proofs of ID, the logic is a little broken tho cuz you only need one ID to open an account online, not sure what changes-but if you show them your beautiful face you gotta bring two. Maybe important people who need meetings need more important documentation. Idk but I definitely appreciated the entertainment, the comfortable accommodations and the punctuality which I experienced here!
If they start serving coffee I’d definitely come more often!”
“Kudos to Orrstown Bank for its hiring of Mr. Todd Hardy of the Olde Hickory (Oregon Rd), Lancaster branch. He is a strong credit to your institution: a great hire.
With my mom's passing, I've far moved out of the area and no longer require local banking. He helped me with this and consider other probate and executor roles. Correctly, he did emphasize the strongly competitive savings and investment options available with Orrstown Bank. You have a genial, sophisticated, and thoughtful employee in Mr. Hardy, yet one who clearly meets customers where they are at.
Again, much respect to both Mr. Hardy and consequently, to Orrstown Bank.”
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“Michael Marrero
everything went well! Super excited for my experience with wood forest. Everything was explained to me what I need to do before signing any papers. He went step by steps allowing me to have detail knowledge of what banking with wood forest is about. I’m on to a fresh start ⭐️⭐️⭐️⭐️⭐️”