Bergey's Kia of Wilkes-Barre is dedicated to exceeding customer expectations throughout the car buying and service experience. The showroom features the latest Kia models, such as the Sorento, Soul, Sportage, Rio, and Optima, making it easy for customers to find a new or used vehicle they will love. Customers appreciate the welcoming atmosphere and the friendly, professional staff, who treat them like family. Many reviews highlight the exceptional service provided by the sales team, with specific mentions of accommodating salespeople who go above and beyond to ensure customer comfort and satisfaction. The dealership also emphasizes the importance of customer relationships after the sale, with a well-equipped service and repair center that uses certified Kia parts. Customers have praised the clean and modern service area, timely service appointments, and organized staff. Overall, Bergey's Kia of Wilkes-Barre is recommended for its professionalism, customer focus, and enjoyable car buying and service experiences. The dealership receives high marks for its courteous auto advisors and seamless transaction processes, making it a trusted choice for both purchasing and servicing vehicles.
Everyone was very helpful, Gary Ottaviani sat with me and broke down all my options for getting a new lease, he was very informative and listened to my concerns and helped me weigh all my options leading to a very satisfied signing of a new lease
October 2024
Deborah and Melissa are the best! I couldn't say enough about them they go above and beyond thank you again! This is the best place to go and highly recommend it here!
October 2024
First time bring my KIA SELTOS here for dealer services. Great place. Easy to make an appointment. Pleasant, courteous auto advisors. Clean waiting area. Priced as expected.
