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“Lititz branch is absolutely great place to do business!Great rates, easy loan process, and great customer service! I definitely can’t say enough about the great employees at lititz, and their customer service.”
“I was caught in a real financial bind paying multiple late fees from Members 1st banking. I told the teller Tyler about my situation and she told her manager Amber.
Amber was so kind because she removed multiple late fees and returned that money to my account. They don’t know how much their kindness meant to me!!
Chris”
“I visited this location on Saturday morning. I had some paperwork that had to be filled out. I was warmly greeted by Luis. Right away I knew I was in good hands. He took the time to fill out the needed information and asked me to review it before I left. I never got the feeling I was an inconvenience. He is very friendly and an asset to this branch.
Thank you so much Luis for helping me with my inquiry and completing my forms. You made my day!!!
I'm so glad I do my banking with Members 1st.”
“We had a good experience getting my niece her first car loan - thanks to everyone who took the time. It was bumpy because she was inexperienced and your patience was appreciated. Special thanks to Ian Felpel for his help. I know she’ll come better prepared the next time!”
“With the plethora of online banks that make themselves appealing with fancy loans and interest rates that are buried in disadvantages to people across the country, Members 1st stands above. No amount of technology will ever replace face to face interaction or to have an underwriter that you can speak to, not an automated system that determines your situation for you. Members 1st offers delivers real personal experience that as consumers, we deserve when it comes to our finances.
This branch here in Lititz specifically is clean, well maintained, and to say that the employees are not knowledgeable or helpful would be an understatement.
I am extremely grateful to Mrs. Rivera from this branch specifically for assisting me and navigating me through a major financial decision with facts, logic, and complete professionalism without bias. She is a prime example of what Members 1st represents.
In short, don't be mislead with online services, speak to someone that can actually understand your goals and help you execute them.
A++ Members 1st!”
“I’ve been with this bank for almost 10 years now. No complaints; I wanted to open my business account here too but they are not register with Zelle and right now all of my clients use it.”
“I stopped at the Oregon Pike Belco without an appointment to close an account for a deceased love one. Two tellers helped walk me through the process. It was easy and seamless. I live out of state, but if I were local, I would definitely bank here based upon the customer service I received today.”
“I've been treated exceptionally well from day 1 at this branch. I had accounts at Lancaster Red Rose Credit Union, TD and Bank of America. They could all learn from this institution. I've closed the LRRCU and TD accounts so far as their charges and poor customer service became too much for me. If you have a problem dealing with this bank, you'll find you'll also have the same problems/issues elsewhere.”
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“I can't say enough good things about this branch.Victoria was absolutely amazing in helping me secure my car loan. She made the whole process easy to understand an incredibly fast. To top it off Kira is hands down the best teller i've ever worked with; always friendly and efficient.These two along with Kara make banking here, a total pleasure.”