“I had to rent a car from this location with only a few days’ notice but not only was I was able to book easily on the app, but when I arrived later that weekend, Aaron was super helpful and informative. He explained everything and made sure I was aware of the details and I had everything I needed. Definitely recommend this National location!”
8AM - 5PM 7:30 - 7:45PM
500 Airport Road, Lititz
Car Rental
“Let me start by saying Bob at the front desk is fantastic! He helped me get my rental set up and was very professional the entire time. Definitely goes above and beyond to help.
Make sure you know what you’re getting into with this rental agency. They do not have a large inventory so don’t expect changes. Book the car you want ahead of time and it will be there on time clean and ready to go! I would definitely rent from here again just because of Bob :)”
8AM - 5PM 7:30 - 7:45PM
500 Airport Rd, Lititz
Car Rental
“After a bad experience at the York Market Street budget office I came over to this Budget location and found the Sunday afternoon Avis/Budget employee to be kind, organized, and professional with myself and the other customers. Thanks for your clarity and professionalism.”
“I had an issue with a vehicle from Avis and it was unsafe to drive. I drove it to the Lancaster regional airport where Avis and Entrprise both share a tiny office. THe Avis representative was surly and did not touch his computer to help find me another car. Sure two unsatisfactory phone calls with the AVIS help line, I asked the Enterprise representative if he had any vehicles. He stated yes, and directed me to go to the website to reserve the vehicle. Unfortunately this was to be a one way rental as I was visiting from out of town. He somehow found me a car, and had me on my way in less time than I had been on hold with Avis. Words are inadequate to describe the level of customer service this young man gave me. He was professional, friendly, and went the extra mile. I wasn’t renting from Enterprise but he treated me as a valued customer.”