“I had to rent a car from this location with only a few days’ notice but not only was I was able to book easily on the app, but when I arrived later that weekend, Aaron was super helpful and informative. He explained everything and made sure I was aware of the details and I had everything I needed. Definitely recommend this National location!”
“This is based on my experience at this place, I have rented twice from here and both times couldn't have gone any better. The employees are professional and I'd personally recommend them.”
“After a bad experience at the York Market Street budget office I came over to this Budget location and found the Sunday afternoon Avis/Budget employee to be kind, organized, and professional with myself and the other customers. Thanks for your clarity and professionalism.”
“I had an issue with a vehicle from Avis and it was unsafe to drive. I drove it to the Lancaster regional airport where Avis and Entrprise both share a tiny office. THe Avis representative was surly and did not touch his computer to help find me another car. Sure two unsatisfactory phone calls with the AVIS help line, I asked the Enterprise representative if he had any vehicles. He stated yes, and directed me to go to the website to reserve the vehicle. Unfortunately this was to be a one way rental as I was visiting from out of town. He somehow found me a car, and had me on my way in less time than I had been on hold with Avis. Words are inadequate to describe the level of customer service this young man gave me. He was professional, friendly, and went the extra mile. I wasn’t renting from Enterprise but he treated me as a valued customer.”