{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Just had a great experience in exchanging an old phone for a new one. Jacob was very knowledgeable, efficient, patient and kind. His customer service was over and above.”
“This was the most helpful service I've ever had at a mobile carrier before. Sam really took the time to walk me through all of my options of plans and devices to my personal needs. I cannot express how much I appreciate this kind of service. Thank you again!”
“Wasn't initially planning on it, but ended up switching from xfinity to T-Mobile as my internet and cell phone provider and getting a new phone. Noelle and James were incredibly helpful, patient and professional during the whole process. They were able to answer any questions I had. I would definitely recommend to others looking to switch.”
“Sometimes smart phones can be difficult for older folks. My mom recently had an issue that we thought was a virus. We took it to Angela and Ben at the T-Mobile store and they figured out what it was and made the necessary fixes. Those two employees were diligent, honest and I am beyond appreciative in an extremely frustrating situation. They are the best! Thank you Angela and Ben.”
“DJ and his helpful staff were great! He sat down and helped me write every case scenario of how much it would cost and he also gave me great advice. I highly suggest him and his team. Plus, he was kind. Someone else helped me but I forget his name. I just know he liked soccer but I suggest him as well! haha”
“I had the IPhone 12 due for an upgrade my phone was on the fritz with SOS and no SIM card
Got it switched to the IPhone 16
The customer service was amazing”
“I am giving the 3139 Banksville Road location a Score of 10 because of the true quality of customer service & true professionalism that I received from your T-Mobile Expert named Daymon. He went above and beyond by doing such an excellent job of helping me get my phone back on track ASAP. I am a Lyft driver, and I just can not afford to have my phone offline and not fully operate properly or I will not be able to make any profits at all. Daymon had throughly explained my options and helped me with the process of getting me back online with Lyft right away. I now have a newly upgraded phone, a much better suited protective cellphone case cover, and also a very great screen protector as well. I am very much pleased with the quality of service that I have received from him, and I will also be referring all of my family and friends to him for as long as I have my phone service with T-Mobile because his service is so very appreciated. Thank you! From: Ms. Jeanette C. Lofton. ;-)”
“Lots of parking despite how busy it was. I walked in behind two other people so I thought it would be awhile once I seen a ton of other people inside. I was immediately approached and asked how they could help. I was only returning an old wifi box since I upgraded. Unfortunately this store is out of my traveling way so I usually went to south hills village area. But I definitely enjoy the open atmosphere. It didn't take long to return the item and be on my way. I have gotten multiple phone lines through xfinity and always a great help.”
“Great staff have a great time everytime we in store. Best T-Mobile in the region with the best staff. I’d really like to see the staff get standing rubber mats for the long hours on their feet the whole time. Will be returning.”
“I had to cancel service for my mother whose been moved to assisted living. I thought it would be a huge hassle. They understood life happens and could not have made it easier.”
“Verizon Brentwood, PA Paul made the experience of updating a phone and taking advantage of the Apple watch offer. He was knowledgeable and helpful in guiding us to the best plan and coverage. He was a pleasure to work with - highly recommend him!”
“went better then expected when calling, which was to disconnect their service, mostly because verizon has a better offer currently (at least in my location)I had originally called may 17th, and thought i cancelled service, but for some reason it didnt work and got charged today.But after calling it was resolved and the money put back into account and everything, and it was a suprisingly smooth and quick process that i wasnt expecting to be so smooth, i do gotta say that was impressive.”
“Stopped in to drop off my old box, started telling me that since I been a customer so long that basically I could trade in my phone and get $500 with trade in, and get a newer Galaxy and pay only $4 a month which was insane! Super nice friendly people that helped a lot and didn’t push!”
“Stopped in to drop off my old box, started telling me that since I been a customer so long that basically I could trade in my phone and get $500 with trade in, and get a newer Galaxy and pay only $4 a month which was insane! Super nice friendly people that helped a lot and didn’t push!”
“I took my son to the store to get a new phone after having it checked from Apple and realizing there was no hope to get it to work. It was fairly busy and everyone was working with a customer. It wasn’t too long-maybe 5 minutes-and someone came to check us in. We had about an hour wait so we did some shopping and came back. Another worker greeted us to see if we needed checked in when we got back and told us we only had one more person ahead of us at that time. We didn’t have to wait too much longer. Jay waited on us and he was fantastic. He went above and beyond to help us out and really made a typically stressful experience easy. We will definitely make the trip to this location in the future.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“We went in to this location to set-up a business account. We had a lot of issues with setting things up, due to technology errors. Sarah was the one helping us, and did a tremendous job. I would go as far as to say that this is quite possibly the best Verizon, in-store experience I’ve EVER had. Highly recommend this store.”