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“Danielle made me feel like a valued TMobile customer! I have been with TMobile for many years and have been feeling salty over all the promos for new customers. Well, Danielle took amazing care of me and I will continue being a loyal TMobile customer! I will also go to Danielle's location only!”
“John is awesome and made our phone upgrade experience for our family of 4 simple from start to finish. He is very knowledgeable and personable. Ask for JOHN! ✔️?”
“I went to the AT&T Store at 160 Millers Run Rd in Bridgeville. Dominic was exceptional in all ways. He was friendly, courteous, knowledgeable, and professional. He looked at various scenarios to ensure I got the best deal and fit for my needs. It couldn't have gone any smoother!”
“We had fantastic customer service from Mike. He took time to run numbers for us, as we were looking to switch from another vendor to Verizon. We were very pleased with our purchases and plan.”
“The team associate today was excellent. The store was closing and he didn’t turn us around he stayed over to help me get a phone he was a very nice man! Thanks Alot”
“Tori Shilts at Greentree worked with me, trading my 4 phones from AT&T to Verizon. We had a complicating time getting our phones traded but Tori worked through it.
My experience with Tori and Verizon was outstanding she didn’t leave the store until I got everything I needed! From the moment I walked in she worked with me ! I highly recommend going to Verzion and seeing Tori”
“I went to the Brownsville Rd store and Nasser and Ben are the best! It was a very long process getting 4 phones, 2 watches and an iPad set up and out the door but these two guys made my experience fast fun and understood! Kudos to this store and these two employees!!!!! Great experience! 5 stars!!!!”
“Metro has been the greatest service i have used in a long time. I most definitely give them a 5 star rating. I also recommend them to people to ise them they will not be disappointed.”
“Had an iPhone 14 repaired here. Took less than an hour to fix it. Excellent service, great customer service and fantastic communication. Definitely recommend this place if you need your phone fixed.”
“This was the most helpful service I've ever had at a mobile carrier before. Sam really took the time to walk me through all of my options of plans and devices to my personal needs. I cannot express how much I appreciate this kind of service. Thank you again!”
“Just had a great experience in exchanging an old phone for a new one. Jacob was very knowledgeable, efficient, patient and kind. His customer service was over and above.”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Am I I'm going to give you benefit of the doubt I do not trust you not because of the past things that you have done but when you deny unfair treatment towards your consumers that's un-american.”
“Walked into store to buy a charger, sales guy named Tony was busy with installation of something said give him a minute, promptly helped me out at a grear price, will definitely go back!”
10AM - 9PM
301 S Hills Village, Pittsburgh
Mobile Phones
“Amazing service by Humayun. Me and my wife switched from Metro due to service issues. We are old and are not technology oriented Metro people were not at helpful. We switched to cricket . Humayun helped us out of the box . He taught us the usage of phone very comfortably. Now we can do video call to our son far away from us. Humayun made us fan of cricket. Great experience. We highly recommend to go to South hills village cricket.”
“The Fella here is a Really GREAT Dude, he Genuinely Cares that you get the BEST service and equipment! I Only do my Phone Business Here on Brookline Boulevard. So, I can Actually Say 10 Stars if I could... It's a Smaller Sore Location, but the people here Absolutely want to make you a Happy Customer and will ALWAYS help you if you ever encounter any problems. ...I've NEVER been more Satisfied as a Customer.”
“Azea who works at the Beechview Metro office is awesome ..any time I have a phone issue..he is patient and respectful..and every time I go in there he teaches me more about my phone I didn't know ..and that's from someone who is not electronically intelligent ! Give this man a raise ..he's earned it !!”
“I have an iPhone 13 Pro and it was really difficult for me to find a repair store that had my screen in stock to get it replaced within that same day or relatively soon. I came and visited them on Saturday and even though it’s a busy holiday season they took care of me and replaced my phone screen within 20 minutes. The manager and the staff was very helpful and I sincerely appreciated everything they did to help me! I really recommend them! It’s right by Sephora too. You can park in target and walk right through & you’ll see them.”
“We thought the cost would be $14 more but it appears to be about $75 more a month. I’m going to go back to the store to discuss this. There must be something wrong!”
“Went into boost mobile on 1/20/2024 and the associate solved all of my problems with past carriers! He got my phone up and running again and made sure my service was working properly before leaving the store. It was also a very quick and easy process which typically would take longer with other carriers (I know from past experience!) glad to know I have a great place to go if I need help with my phone in the future.”
“He did great work and was very polite. It was easy talking to him and i will be coming back. He not only fixed my phone but he did extra work on it that got it acting brand new again in a pretty fast manner and I appreciate that. I advice you come and get yours fixed also!”
10AM - 7PM
732 Brookline Blvd, Pittsburgh
Mobile Phones
“Akela was very helpful with providing me with a cell phone upgrade and explaining the detailed charges and new phone. I wanted to stay with Cricket and wanted to buy a phone in a brick and mortar store instead of online. I'm glad there are still places to go to get help in person! Thank you Akela!”
10AM - 8PM
4101 Brownsville Rd, Brentwood
Mobile Phones
“Needed to purchase a replacement cell phone. The staff was helpful and didn't pressure me. Listened to my needs and budget. Got in and out with in 35 mins. Mission accomplished!! Without the stress from past experiences”
“Dillon spent hours helping me get apple plus+. He first tried everything he could, and then called Apple and tried for an hour to get help from the Apple "expert," who was no help. Last, he spent time with TMoble to get the problem resolved. Dillon worked tirelessly on my behalf. This is not the first time he has helped with an extremely difficult issue. Brentwood TMoble is lucky to have him”
“Wasn't initially planning on it, but ended up switching from xfinity to T-Mobile as my internet and cell phone provider and getting a new phone. Noelle and James were incredibly helpful, patient and professional during the whole process. They were able to answer any questions I had. I would definitely recommend to others looking to switch.”
“Ian is by far the best employee I have ever dealt with..He helped me so much and reassured me when my phone was just lost. He is excellent at his job..extremely knowledgeable and kind..Linda O”
“I finally solved my problem. It's really a good place to fix your phone. Really appreciated with their service. Very fast and cheap too. I really recommend you guys to go their and fix your phone. You won't be disappointed.”
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“We went in to this location to set-up a business account. We had a lot of issues with setting things up, due to technology errors. Sarah was the one helping us, and did a tremendous job. I would go as far as to say that this is quite possibly the best Verizon, in-store experience I’ve EVER had. Highly recommend this store.”