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10AM - 6PM
6520 Carlisle Pike #550, Mechanicsburg
Banks
“Had an outstanding experience setting up an account here with branch manager Maria. Folks at the counter are friendly and helpful too. Such a great asset to our local community.”
“I am with Belco from last 14 years. All my personal, business, automobile accounts with Belco. The staff is very friendly. Most of them call with my name when I enter into their building. The service is awesome from the branch and customer care.”
“Our Member’s 1st branch is the Market Plaza Branch due to an outstanding Member Service Representative II by the name of Martin Littleton. In December 2024 our bank account and credit cards were hacked and compromised. Needless to say, this was very stressful! We were greeted by a service representative who identified himself as Martin with a firm handshake and assurance that he would take good care of us. He listened attentively, asked appropriate questions regarding the hacking of our accounts then preceded to lay a plan on how to protect our old accounts while opening new accounts. He contacted others within Member’s 1st on our behalf to bring the desired resolution. My wife and I were relieved knowing that this dire situation was being resolved. Martin followed up with us several times after our initial meeting to check in and provide updates. We are very pleased to be a member of Members 1st and especially pleased to having worked with Martin.”
“I recently had the pleasure of being a customer at Orrstown Bank, and I must say, my experience has been nothing short of exceptional. Here's why I highly recommend Orrstown:Outstanding Customer Service: From the moment I walked through the doors, I was greeted with warm smiles and a genuine willingness to help. The staff at Orrstown Bank consistently went above and beyond to assist me with my banking needs. Whether it was opening an account, resolving a query, or seeking financial advice, their professionalism and attentiveness truly stood out.Transparent and Fair Practices: Transparency is crucial to me when it comes to banking, and Orrstown exceeded my expectations. They took the time to explain various products and services, ensuring that I understood all terms and conditions. The absence of hidden fees or unexpected charges was refreshing, making me feel confident in their fair and ethical practices.Cutting-Edge Technology: Orrstown Bank has embraced the latest technological advancements, making banking convenient and hassle-free. Their user-friendly mobile app and online banking platform provided me with seamless access to my accounts anytime, anywhere. Features such as mobile check deposit and real-time transaction updates made managing my finances effortless.Strong Community Focus: One aspect that sets Orrstown apart is its deep-rooted commitment to the local community. It's evident that they genuinely care about the areas they serve. Through various initiatives and sponsorships, they actively contribute to local causes, reinforcing their dedication to making a positive difference.Robust Security Measures: Protecting my financial information is of utmost importance to me, and I was impressed by the stringent security measures implemented by Orrstown Bank. Their multi-factor authentication, secure encryption protocols, and proactive fraud detection systems gave me peace of mind knowing that my assets were in safe hands.Overall, my experience with Orrstown Bank has been exceptional. Their exceptional customer service, transparent practices, innovative technology, community involvement, and robust security measures make them my top choice for banking needs. I highly recommend Orrstown Bank to anyone seeking a reliable and customer-centric banking partner.Disclaimer: This review reflects my personal experience and opinion as a customer of Orrstown Bank.”
8AM - 4:30PM
2175 Bumble Bee Hollow Rd, Mechanicsburg
Banks
“Love the bank but my reason for 4 stars is due to the cruelty of Mark Beans over 5 years ago. Otherwise, great clerks and bank. People I love are happy with their services of over 10 years”
“Dawn Nixson helped me and my girlfriend with a card issue with such amazing customer service! She was so personable and truly made fixing an inconvenient card issue truly a fun experience and handled it so quickly and with patience. Wish I could give 10 stars.”
“Great bank. Alan was very helpful and super friendly. Bank was clean and well maintained. Recommend to anyone who wants outstanding customer service and staff who care about their members and their best interest”
“Better than the downtown branch because this one is actually open Monday through Saturday. Typical Mid Penn Bank, not going to impress by any means, but this branch is pretty good. In and out with relative ease and never (that I've seen) too busy. The bank as a whole (hole) is not great. Antiquated business banking system online and horrible loan products. I'm only a customer here by default since Riverview Bank was bought by these guys. I'd definitely bank elsewhere given the choice.”
8:30AM - 5PM
6375 Carlisle Pike, Mechanicsburg
Banks
“Hands down the highest customer service in the business! Personally as well as with our multiple businesses, we have accounts at three banks. None compare to the customer service at F&M Trust! Unfortunately, their rates are easily beaten by the competition; otherwise, we'd have all our eggs in one basket.”
9AM - 5PM
5211 Simpson Ferry Rd, Mechanicsburg
Banks
“I had a frustrating issue with a loan that was transferred from First Harvest Credit Union, which resulted in erroneous reporting and a drastic drop in my credit score. Trying to get this resolved was stressful, and I was extremely disappointed with how the situation was initially handled.
However, I have to give Lisa Painter a huge amount of credit for her professionalism, diligence, and dedication. If it weren’t for her persistence and attention to detail, this issue would not have been resolved. She truly went above and beyond to ensure that everything was corrected, and I’m completely grateful for her efforts.
Because of Lisa’s exceptional customer service, I’ve decided not to press further issues with this bank. While my experience with the loan transfer process was frustrating, her help made all the difference. Thank you, Lisa!”
“I visited to obtain a replacement card. The service here was prompt, and Courage Walker provided exceptional assistance, exceeding expectations. I believe a raise is well-deserved.”
“This bank has one of the best customer service professionals in the area. Tony, Jill, and Matt gave me the most wonderful that I have ever received from a bank. They are real, down to earth and most importantly resolved the issue that I was dealing with. I would definitely use this bank and refer them to anyone .”
“I'm retired military and a DOD civilian, I only opened a savings account but they were professional and very courteous with me. I had a great experience opening my account and they followed up with me to ensure I did not have a negative experience. The few times I contacted the bank they were willing to go above and beyond to assist.”
9AM - 4PM
2 W Main St, Mechanicsburg
Banks
“Dealt with them couple years ago. Great experience so I decide to give them a try when I needed to raise my limit on my home equity loan that I had already in place with another institution. Even though my home value increase significantly since the first home equity loan was taken out, my bank (at that time) still did not qualify me for any additional amount even though a higher amount was quoted earlier.So I decided to give members first a try since they proved themselves in the past, and again they came through with a blazing glory. They actually increased my line of credit 60% more from the old institution’s original line of credit amount! That’s a big increase and that’s the amount I was expecting based on my credit score and the increase value of my home. They saved a vacation house deal I would have lost if they didn’t come through.There was a small miscommunication during the transaction but this was completely resolved by management in literally 30 minutes (including the call back with the good news.)Looking at their mission statement, they literally put their members first. Thanks again for your great customer service. We will be switching our old banks’ accounts from the old institution to members first in the near future.”
“Dealing with the branch manager, Maria Theodoratos was wonderful to work with on issues I had with my account. It such a relief to have someone who cares in your corner, especially if you have been scammed. Keep up the great work”
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“My husband and I opened an account here and we have never been happier. The employees are amazing and helped us so much. Especially Elana and Stacey. I would definitely recommend this bank branch. Thank you mechanicsburg woodforest.”