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“Hands down, this Verizon store has the most capable and get-it-done guru’s I’ve seen. Technician Eddie in particular solved all problems and got me onto a better plan. I had a legacy Verizon plan that had a meltdown leaving my phone in SOS mode and my other devices on a trickle feed of data. Online tech support and other Verizon stores couldn’t help me. Eddie got the Verizon back office on the horn and fixed problems no-one else could solve. Thx.”
“Nick and Johnny were so helpful to me and my family! Switching carriers was a tricky process, but Nick and Johnny were super patient with us and made it all worth it, give these guys a RAISE”
“There are no words to describe Mike
However _ I will try he was professional
Patient well informed _very personable
I will recommend him to all my friends”
“I just want to thank Dave at the Verizon store in Flourtown for a great experience getting my new Samsung Galaxy up and running! He is a true expert and professional and you will be in good hands if you need a new phone!”
“Arianna was very helpful, answered all our questions, and I appreciate her. I’ve used this store in the past and found all of their staff to treat people like they want them to come back.”
“Korey Jones was very professional and helpful with getting a new phone and transferring all the data over. And also helped us find ways to save on our phone bill!”
“Jeremy has been going above and beyond to help get our fios set up. He stays on top of everything and communicates the process very well! He deserves all the recognition he can get! Will definitely be going to him for all future issues.”
“Went to the store today for help with my daughter’s phone to help with getting it to work properly. Matt was so patient and helpful as we came up with solutions to give her more storage to enable her apps to work until her new phone arrives. Thanks again!”
“The young lady who works here has been a great help! I upgraded my phone on 12/24/2024, and she transferred all of my information. She is very knowledgeable, helpful and kind!”
“I’ve been having a hard time with T-Mobile lately. The app is awful. The sales associates are never helpful and I always get the runaround when I call customer service so I came into this AT&T store in Souderton like a tornado. I was met with David and I immediately asked him if AT&T can beat my current situation. He immediately said yes without a doubt so we got into more details and I couldn’t believe how smart he is and how knowledgeable he is without any pressure at all. He answered all of my questions with great detail so that I could make an informed decision for myself. We ended up switching over our phones and taking the Internet and save $100 a month. it was so difficult to deal with T-Mobile to switch over the phones and David explained to us if we ever needed to leave AT&T it wouldn’t be this difficult. My husband‘s current phone wasn’t working too well so we brought another phone and asked David if he could switch it over until we were able to upgrade when the new phones are shipped to the store he had that done in five minutes we were blown away. I cannot believe how easy the customer service is as well as their app. I’m so glad to be done with T-Mobile. Thank you so much David for making my life easier.”
“I rarely experience high level customer service and care, but Ubreak is the absolute best, outstanding customer service and I highly recommend. They can fix anything!!!”
“I visited AT&T several times and did not have the best service due to an issue with a misspelling of my name on our account, however on this occasion Juliana wiped away the memory of all of those experiences. I was told by all the other representatives to figure it out in the app or call customer service but Juliana took the time to help us sort out the issue in the app and get a new phone within minutes. She made helpful suggestions and perfectly applied my screen protector and case saving me from pulling out my hair attempting to do it myself. I couldn't be happier with her smiling service, and will definitely make sure she's working next time I need AT&T.”
“Lamont in the willow grove store is one of tbe most knowledgeable and polite employees I've ever v ome across in my 35 years with att. A true problem solver and very efficient. Att needs more of his type of people with his work ethic.”
“Visited the AT&T at the Plymouth Meeting Mall to upgrade to a new phone. Was helped by Mario, who delivered legendary customer service. Hands down the easiest and most pleasant experience I've had with a phone upgrade. Mario was willing to take the time to listen to my needs as a customer, and worked with me to make them happen. I will absolutely be returning to this location next time I need services from AT&T.”
“Props to Derek for helping me out with my phone and watch issues. Very patient and caring guy. Definitely knows the system inside and out. They can only do so much with ATT rules and contracts in place, but they do genuinely try their best to help. I highly recommend this store.”
“Ron was the technical expert the day I was looking to upgrade. He greeted me at the door, he was welcoming and professional while dealing with me, as well as several other customers. He was there by himself and treated each person with the same friendly, respectful, polite, professional way he treated me. I’m so thankful for his knowledge, guiding me through my purchase. I’m very happy with my experience, Ron is certainly an asset for AT&T, I feel like I’ve made a new friend who I can count on to advise me on the best phone and services for my needs. Like most people, my phone is my lifeline to family, friends and work, I really appreciate Ron’s guidance, he is an exceptional person to work with.”
“My phone has virus and i can't call or text someone. I tried everything but nothing worked. Came to this store and the 2 girls working here helped me to fix it completely. They were really patient and knew exactly what to do.”
“Came in to do an upgrade and it was super quick and so easy. Very friendly and Willing to help set the new phone up. Will come to this location now on. Thank you for all your help”
“Elias helped me to select the perfect Cricket phone for my recent upgrade. He and Ju'wan activated the phone expertly, taking the time to make sure everything was in place. They answered all my questions and made me feel like a very special Cricket customer!”
“See Dallas there, he was helpful! Got my new iPhone 17e setup etc. Manager lady was cool too, and another sales guy there was chill and we talked briefly about football and the NFL draft.”
“I came to this store and Ali saved my opinion of AT&T after some terrible customer service from the AT&T service line. He was polite, friendly, attentive, and resolved the issue like an IT pro.”
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“Mike was great straight to the point and really down to earth guy. He definitely deserves some recognition he told me everything I needed to do and made sure to go the extra mile to tell me next steps he made sure I walked out of there with everything I came in for 10/10 service.”