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“Stopped by my nearest Cricket wireless store (Mount Joy) and the MOD/client support person, T. Mohammad, was SUPERB. So helpful and personable. Turns out all the phone needed was for him to restore the program which had 'crashed' on my flip top phone (I don't want or need an Android/smartphone). He also instructed me to turn off my phone for at least 10 minutes once a week (which I never did before). BIG THANK YOU to Mr. Mohammad.”
“I love this store. They don’t force me to buy a new phone everytime I go there like other stores also the guy Alesandro and the lady Asha they always fix my phone when it starts acting weird”
“We needed a new SIM card before rushing off to a flight. Sam was quick to get us in a working order and out the door! I was even able to get a quick charge on my phone. Thanks for the help, Sam!”
“Jami was knowledgeable and extremely polite throughout my entire experience. Knew great offers to consider. Would absolutely recommend to anyone looking to switch to Verizon.”
“I had a great experience at the Manheim location on Sunday. Really impressed with how professional and friendly the staff was and how efficient and smoothly everything went ..”
“I had the pleasure of meeting Jessy today.He was very kind and willing to help me with my iPhone the issue. Problem solved in less than 5 minutes!!Thanks Jessy!”
“They store manager is fantastic. Don't let him go. He's really good. He's helpful. He's kind. He knows what he's doing which is a rare treat for that particular store.”
“Reese and Jesse were AMAZING and so helpful setting up new iPhones for me and my daughter. They stayed past closing time to ensure everything was working properly and worked with me to get the most value for my money. Highly recommend visiting this location for all your Tmobile needs!”
“Had a boating accident and had to lay out 1,000 for a new phone. Ryan at Manheim store was very helpful and got us up and running in a short time. He's very knowledgeable and did multitasking so customers who walked in did not have to wait.”
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“Went in to trade in my phone and upgrade to a new one, while they didn't have the one I wanted in-store, I was helped to payoff my existing balance and have a new phone ordered that will be shipped straight to my house. I was helped almost immediately when I walked through the door and was finished withing 20-30 mins, a large portion of that time was simply waiting for the associate's tablet to boot up so they can start the transaction (not their fault at all).
Excellent service, professional and polite treatment, and I got done everything I needed. Thank you!”