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“Had all the opportunity in the world to add parts and charge me a ton but it was a simple fix that was my mistake from trying to fix it myself, so they cleaned it for me, new thermal paste, fixed my mistake and was charged for an hour. Wouldn't go anywhere else”
“Went today to check out a laptop and printer for my son. Rei greeted me once I went in and she was very helpful in directing me where to go, as well as being knowledgeable about their products.”
“Great customer service and fast repair. I had a hard drive fail and didn't know the issue so I took it to Best Buy. Not only did Best Buy charge me $100 to upload an operating system but they charged me 100 more to diagnose and they didn't even find the problem. I brought PC to alliance and they quickly diagnosed it and had it back to me in two days fixed with a much more reasonable price. Highly recommend their service.”
“Can’t remember the name of the guy who helped me, but he was VERY knowledgeable about PCs. I am new to PCs and have 0 understanding of parts and performance. I explained my goal and he gave me plenty of options for what he would recommend. I ended up going with one a bit higher than my budget because it was everything I needed. He explained the one in my budget was fine, but would require more RAM, and the price of RAM would put me at the same price of the more expensive one anyways so it made more sense to spend more now to get a better GPU and the correct amount of RAM. He throughly explained the store credit card and was NOT pushy when I declined the offer. When I got home the GPU was DOA. I went back to the store and they swapped the PC out with a new one within a minute. Overall the experience was very smooth and informative. Store was clean and all the associates were friendly, helpful, and not overbearing.”
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“Would highly recommend The Computer Shop for any computer issues or repairs needed. My laptop began to issue a very noisy fan and was had slowed tremendously. Ron solved both problems in a timely manner. Much appreciated was the time he was willing to give in answering my questions and concerns graciously. Highly recommend this business for their expertise, professionalism, knowledge and turn around time. Definitely the best in the Harrisburg area. R.Rice”