“I must have been driving by this outstanding store for months without knowing it's there!North East True Value is where the bowling alley used to be, and is tucked away from the main road so it's very easy to miss.I stopped in for my third visit, and I'm VERY glad I did, the displays are outstanding (DeWalt heaven!), and I was impressed by their pricing as well as handy layout of displays and goods.Customer Service is OUTSTANDING! I was recently looking for a part for my extension ladder and I asked at the counter.A woman was in the back office having her lunch, she put everything down and came right out to walk me to the location where they keep ladder supplies. I was very impressed that she wanted to make sure my questions were answered.The prices are also OUTSTANDING, I ended up loading up on painting tools and supplies.You can't ask for better than that.We really need to get the word out about this excellent store and the wonderful customer service.They have a new customer in me, and I'll be coming back whenever I need something hardware related. Our small town hardware store closed, so this is my new "Go-To" Hardware resource.HIGHLY recommended.”
“Had an interaction with Craig in the service dept. Even though I didn't buy my defective EGO battery there he called the EGO customer service dept for me. They called me 30 min. later. That's service above and beyond! Great store!”
“This was one of the coolest old country stores I've ever seen it's a must stop even if you don't need anything, I was amazed at all that's there. I definitely enjoyed my stop ?”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.