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“If it were possible to give Twisted Cog 7 stars out of 5, I would.
Every time I walk into the shop, I’m greeted by friendly staff and am quoted service completion times that are promptly adhered to.
I’ve relied on Twisted Cog on everything from bike assembly, disassembly, and delivery; all of which they’ve gladly assisted with.
If you live anywhere within a 20-30 min radius, go to Twisted Cog. They rock!”
“I am writing to express my sincere gratitude for the incredible experience my son and husband had at your shop yesterday.
What started as a simple flat tire repair turned into a wonderful learning opportunity. The young gentleman who assisted us was incredibly patient—he didn't just fix the tire; he took the time to teach my son how to change the inner tube himself. He even encouraged my husband to film the process so my son could refer back to it and provided the exact tire specifications for future purchases.
Yesterday was the Lunar New Year's Eve, and this year marks the Year of the Horse in the Chinese zodiac. This act of kindness and professional mentorship made our holiday celebration even more memorable. It is rare to find a business that treats its young customers with such care and empowers them with new skills.
We wish your shop a very prosperous and successful Year of the Horse! We will certainly be returning for all our cycling needs and will highly recommend you to our friends.”
“The staff was very friendly and helpful. They made the purchase process super quick and helped load the bike once it was ready for pickup (shipped from warehouse and assembled by staff)”
“Excellent service. Quick responsive, brought my wife's gravel bike in for new disk pads. They replaced them for a reasonable price. Great local bike shop with qualified mechanics.”
“I took an old bike I liked here. They were fantastic about discussing what I wanted to do. And what made financial sense for this old bike. Didn’t gouge me. The bike is running better than ever. Solid shop. A customer for life.”
“Rob is the only person I trust to take care of our bikes. Not only is he honest, but he’s extremely knowledgeable and will steer you in the right direction. He truly cares about his customers and you can see the integrity in his work. Would highly recommend!”
“Cycle Sport is amazing! They have everything you need and are incredibly helpful! I worked with Dennis and he was amazing!!! His knowledge of different styles of bikes and sizing was vast and incredibly impressive! He went above and beyond to help me find exactly what I was looking for. I highly recommend Cycle Sport in Media as a top rate shop!”
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“Was just there to drop my bike off for transport to a race. Kenswick did a quick once over the bike to check it for the fundamentals- shifting, braking, trueness of the wheels. They found some issues and promptly made it a priority to get them fixed before the bike was sent to the race. They were so nice - prices reasonable - would gladly use them again.”