Cricket Wireless Authorized Retailer is praised for its friendly and helpful staff. Customers appreciate the personable service and positive energy from employees like Jacob and Gina, who take the time to explain phones and plans thoroughly. The team handles challenges well, ensuring quick and smooth service even with difficult customers. One staff member showed compassion by assisting a customer whose brother is in a wheelchair. Customers are satisfied with the knowledgeable management and the good deals offered, making this store a reliable choice for phone and service needs.
Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.
January 2024
Help with good prices. Great folks know their stuff.
January 2024
The gentleman who set up my phone was fabulous. I made the mistake of transferring to Comcast for a few months and was very unsatisfied with my service and I'm happy to be back at cricket!
