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“Store manager Jay was super helpful and knowledgeable. Truly a great experience compared to the high pressure sales tactics I've experienced at other providers. Definitely a customer for life!!”
“I recently faced a troubling situation when my child's iPhone 17 was hacked through a social media app. Seeking help, we visited the Verizon Wireless store at Waterworks Mall, where we were fortunate to meet Owen, a sales representative who was incredibly knowledgeable and patient. He truly understood our concerns and went the extra mile to help us regain control of the phone. Not only did he successfully resolve the issue, but he also provided valuable suggestions and resources to prevent future incidents. The exceptional customer service we received at this store definitely deserves a five-star review.”
“Troy Oneal was the fastest, most knowledgeable and professional representative I have encountered at Verizon in many years. I will definitely be coming back to this store for his business. Good job Verizon.”
“I've come here multiple times for screen protector replacement installations for a Samsung Galaxy S22 Ultra that has the annoying curved screen. Quick & great service!”
“David Jackson...Great personality, took care of my phone issues quickly and efficiently. Then at my request went over step by step how to delete items from my app list. Great smile and very helpful. Thanks for having such a good employee.”
“I was so lost on my journey to get wifi for my new place of living. I luckily stumbled upon the Verizon store on Penn ave. There, I was greeted by Eric who introduced to my savior Tara who was assisted by Ken. They both helped me with all of my internet needs, and I am leaving a happy customer.”
“Excellent service and support! I had an amazing experience with Everett (homestead store). His customer service was top-notch, and he went above and beyond to ensure I was satisfied with my purchase”
“Natalie Karpinski was an amazing sales consultant. She went the extra mile in securing the best deal for my mother and I. She was patient and truly represents the idea of being the bridge between a customer and a big company. Great energy and great work ethic!”
“MUGDAH was amazing. She helped me get a new phone after calling so many other stores and being told different prices. She was patient and explained everything clearly, answered all my questions and was very sweet! I would highly recommend coming to this store if you are a boost customer!”
“Otis was great he taught me a little French came into pay my bill he has great knowledge that young guy. Will be back to upgrade my phone next month. Brilliant personality very educated young guy.”
“Nate was the most helpful at&t person I have ever came across. After days of getting wrong information from 3 different at&t employees, Nate went above and beyond to make sure I was given right information. It’s evident that he cares about his job, is very knowledgable in the industry, and he seriously deserves a promotion. He’s a huge asset to the company, and I am very thankful for his help!”
“Smile, you’re on Cricket! 😄
🎉 ENTER TO WIN a BRAND NEW iPhone 16e — Fully Dressed! 📱✨
Just come into the store and participate. Everyone is eligible!”
“Alex is a truly compassionate, caring professional who knows how to think outside the box and tries to help the customer with their concerns, not just push what he thinks they need.
Matthias, whom I saw a few days later, knew how to effortlessly juggle a full store of customers & was a kind tech extraordinaire who was able to solve one of my two outstanding problems.”
“Had to Wait for 3 days after getting my new cell in the mail for full service to be turned on . As to why customer service couldn't do that the 1st day beats me ! The guy in the store was nice, no line and he got it done quick.”
“It was the most seamless process. Both Matt’s were very helpful and patient with me. They could not have been nicer and I will recommend this location . They were so efficient. It is really the best Verizon store I have been to.”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“I had an awesome experience at this Boost Mobile on tarentum bridge rd, way better then the other boost location in new Ken! The deals here are seriously good & very affordable for the product — definitely worth checking out. Both Sandra & Uriel were super helpful and friendly, they really went above and beyond to make sure I got the best plan and promos. You can tell they care about their customers! Great service, great prices, and good loyalty promos even threw in some accessories for me for the same price — I’ll definitely be coming back and recommending this location to all my family & friends (I would definitely recommend you check them out). ??☺️”
“Stopped in the store to ask for assistance. Chris, the store manager was extremely helpful. He was so kind and professional. He helped “save the day”! Thank you Chris.”
“Today I met Pradeepthi I was in an emergency situation needed to purchase a new phone she was extremely helpful and very intelligent in providing what was needed if I had to grade her I would give her an 8 plus for service”
10AM - 7PM
920 Main St, Pittsburgh
Mobile Phones
“The young man gave me suggestions nlaid out my options for me He was very polite n answered all my questions addressing each of my concerns in less than an hour n a half I had a new phone n was able to keep my same phone number which was a huge concern for me I was very pleased with my experience as a new customer at BOOST STORE IS ON MAIN ST. IN SHARPSBURG OH YES THIS WAS A SUNDAY MOST OTHER STORES ARENT OPEN ON SUNDAY”
“I stop by the boost store in Wharton square today to get my client a new phone. Rose?who works in the store really helped me out on choosing a phone and plan very good customer service. Thank you so much Rose ? for all you help. ?”
“We have visited this Verizon store multiple times. It is the closest to us. We have purchased phones, changed plans, and purchased more phones.Twice in the last two months we have had to go in and Tony is fantastic! His extremely knowledgeable, patient, kind, and has always steered us in the right direction for the right plans for our family. I highly recommend this store and specifically Tony.”
“This review is 5 stars specifically & only because of Randall's exemplary customer service, communication, and calm demeanor. He is fantastic and should be running the place. I've been a customer for about 10 years and never had a positive experience in a store. It is always incredibly stressful, and overall I dislike at&t as a company. I've thought about leaving many times, and today was no different... until Randall went above and beyond! He helped me find the best option and explain bill changes in a transparent and patient way.”
“Awesome employee. She was very helpful and knowledgeable and got us in and out very quickly with exactly what we wanted at a very amazingly awesome low out the door price”
“Bought my new iPhone from the most terrific young man, Roman. He was so patient and made me feel like I wasn’t as technically challenged as I am! He explained everything and made the experience so easy. Congratulations on a fantastic employee!”
“Great experience; not familiar with the area phone was shattered and battery life dead and only phone I got & in between paychecks .. he really helped me out!! Fixed screen and put new battery and even gave me a break on the total price !
Thanks 😌
#grateful”
“This is quite simply the best audio store around. I have had the pleasure of shopping at and referring friends to Butch’s store for over a decade. I do so because he has the best selection and best service in the business. He is knowledgeable, thorough, and kind. This is a shop that is about a relationship, not just a sale. Do yourself a favor and check out this store to see what is possible. They will work with whatever your budget to craft a solution that blow you away. Thank you Butch and Kathy for going out of your way for your customers and earning our loyalty!”
“Devin was very helpful when me and my husband went to the Brentwood store to purchase new phones. He explained our options as far as phones and showed us the different functions of them. He told us do not hesitate to come back if we needed any further help. I would definitely recommend him. Very knoledgeable.”
“Kolbie worked with me I came in for an upgrade and he was able to lower my bill he was really helpful sold me new internet which I love! I will only be going to him in the future.”
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“Would like to give a thanks to the young man in Penn Hills store Otis, for he certainly went above Customer service for my Grandson and I. Wonderful young man Thank you”