Apple Walnut Street is a busy Apple Store offering a variety of products like Mac, iPhone, iPad, and Apple Watch. Customers appreciate the helpful and friendly service from staff members like Harrison and Luis, who assist with phone issues and upgrades efficiently. Many reviews highlight the dedication of employees, including their willingness to go above and beyond to ensure customer satisfaction. The Genius Bar provides support for repairs, with staff members known for their excellent communication and care, such as assisting with data backups. Overall, customers leave the store feeling welcomed and valued, making it a recommended place for Apple products and services.
Usually don’t post reviews, but need to thank Mahabub.(I think) who I spoke with over the phone because both of them helped me through repairing my computer from liquid damage and making sure all my data was backed up and transferred properly. They went out of their way to make sure I was taken care of, highly recommend!
October 2025
Harrison was SO helpful. I was greeted right when I walked in the door and given timely and friendly assistance. I was sent by Verizon to try to figure out what was wrong with my current phone's reset, and I was in and out in less than an hour. Harrison deserves a raise or a bonus or something because he is killing it.
October 2025
A typically busy medium-sized Apple Store. I was in need of a Mophie Powerstation.