Apple Walnut Street is a busy Apple Store offering a variety of products like Mac, iPhone, iPad, and Apple Watch. Customers appreciate the helpful and friendly service from staff members like Harrison and Luis, who assist with phone issues and upgrades efficiently. Many reviews highlight the dedication of employees, including their willingness to go above and beyond to ensure customer satisfaction. The Genius Bar provides support for repairs, with staff members known for their excellent communication and care, such as assisting with data backups. Overall, customers leave the store feeling welcomed and valued, making it a recommended place for Apple products and services.
Dean and Sara really helped me out with my headphone issue! Getting products like this corrected is something I never like or am wanting to do. Thank you for the major help.
May 2026
Din was so helpful and fabulous! Not only was he kind but he was fast and helped me with what I needed!
May 2026
I would like to thank Rocco for taking time to answer all my questions about Apple Pay. He showed me how to add Express Transit Pay which I was unaware of and was able to use on the subway. He was patient and professional. He mentioned the class on Apple Pay which I am looking into. Thank you so much Rocco!