Barnes & Noble is a popular and well-stocked bookstore with a pleasant, inviting atmosphere. The store's selection is praised, particularly its strong fiction and US history sections. Customers appreciate the bright, airy space spread over two floors. However, some reviewers note that the organization and categorization of the store's inventory can be confusing, and they recommend asking staff for assistance when needed. The staff's customer service is a mixed bag - while most are described as incredibly helpful and friendly, a few employees have been reported to have an unpleasant demeanor and provide subpar service. One reviewer recounts a negative interaction with a specific employee who responded to a simple question with a "snarky tone." This pattern of behavior from this employee has made the customer's visits uncomfortable. The reviewer hopes management addresses this issue to ensure all customers are treated with kindness and professionalism. Despite these isolated incidents, the overall customer experience at Barnes & Noble is positive, with one reviewer highlighting excellent service when a special-ordered item arrived promptly. Another customer felt welcomed and able to "nerd out" during their purchase. With its impressive inventory and generally friendly staff, Barnes & Noble remains a popular destination for book lovers.
Nice book store. Good mix of books. Nice atmosphere.
July 2026
Employees were very helpful when I needed assistance. The children's section sparked my two years olds attention immediately and we left with some new favorites so I will definitely take him back soon. Very clean and well organized.
June 2026
Friendly service as well as a decent fiction section. They've also got a wide variety of LEGO sets available.
