BJ's Wholesale Club offers a wide variety of products, making it a convenient shopping destination. The store is well-stocked and clean, with employees working hard to keep it organized. There are special hours for Members age 60+ from Monday to Saturday, 8 AM to 9 AM, and for First Responders on Sundays during the same time frame, providing dedicated shopping times for these groups. However, some visitors have experienced slow customer service, with employees sometimes talking among themselves rather than assisting customers promptly. First-time shoppers noted a large selection of items but also mentioned that staff can be unfriendly and unhelpful, with some interactions feeling cold or dismissive. One reviewer described an uncomfortable experience at the checkout, where a staff member's behavior made their daughter feel very uneasy. Despite these issues, many customers find BJ's to be a great store overall, appreciating the wide variety of products including food, household items, and essentials. The store remains busy but organized, and visitors generally find what they need quickly. The store's efforts to offer special hours for seniors and first responders are well received, making it a convenient option for those groups. Overall, BJ's Wholesale Club is a large, well-stocked store that could improve customer service to enhance the shopping experience.
Ms. Pham, Angel, Wanda, Richard, Anthony (the older gentleman), Michelle, Rick (meat dept.) are great cheerful, professional Customer Service Reps.
July 2025
Their chicken breast is fresh, lean, and perfect for healthy meals.
June 2025
No shopping carts, they don’t go get them and bring them in the store, and the ones outside are less than 20. So you can’t shop here unless you carry it in your arms. Unbelievably dumb.
