The Boost Mobile store at 1211 Chestnut St, Philadelphia, PA, offers a welcoming environment with a focus on customer service. Customers appreciate the professionalism and friendliness of the staff, who are always ready to answer questions about plans and assist with phone purchases. One visitor highlighted their positive experience, noting the helpfulness and efficiency of the associates when purchasing a new phone after losing one. Although there was an initial issue with the store opening hours, the staff proved to be incredibly accommodating, helping the customer cancel their lost phone and set up a new one. In an unexpected turn of events, the lost phone was found by someone and returned, prompting the store to assist with the return of the newly purchased device without hassle, even locating the receipt through security footage. This store stands out for its exceptional service, making it highly recommended by customers who wish for similar quality at their local Boost Mobile locations. With access to the latest 5G devices and a variety of prepaid plans, the store provides a fresh take on wireless.
I was just there this past Wednesday and had a wonderful experience with K. She's a life saver. I switched from Total seamlessly and bought a phone I love.
October 2025
Service was quick and done effectively got in and out
September 2025
Thank you Kayla and Derrick for all your help today,you guys were awesome, very helpful,professional and informative also pretty good company while your in a stressful phone situation ,it's good to have good people helping you out,thanks again,6 stars !!
