FedEx Ship Center in Philadelphia, PA offers a wide range of shipping services and supplies to meet various needs. Customers can find packing supplies, boxes, and access FedEx shipping options, including expedited, standard, and economy services. The center provides convenient options like holding packages for pickup, scheduling residential deliveries with FedEx Delivery Manager, and Saturday service. FedEx Ground delivers faster to more locations than UPS Ground, making it a reliable choice for ground shipping. The staff are praised for their patience, efficiency, and eagerness to help, with many reviews highlighting their friendly and professional attitude. One customer appreciated the quick and precise service, while another mentioned how a staff member saved the day with excellent customer service. The location at 3600 Gray’s Ferry Ave is seen as a vital part of Philadelphia’s commerce, blending convenience with efficiency. Overall, FedEx Ship Center is recognized for superb customer service and a full suite of shipping options, making it a trusted destination for both individuals and businesses in the city.
I go to fedex offices and ship centers frequently. This is the only location where I have seen the staff go above and beyond to help customers, including myself and others that I witnessed while in line.
May 2026
I had a package with the wrong label. I saw it when I checked the receipt. I called this place at 4:55 pm after I had just left. The lady on the phone had a rude attitude and then said she would fix it. SHE DIDNT. I wish I knew her name bc she was a real pain. $126 mistake. Package never delivered. No refund.
April 2026
Customer Service was Great. Easy drop off and receipt was provided.
