“My experience with ARCpoint Labs was seamless. I was a few minutes late, because I had a little trouble finding the office. Upon arrival, I was seen within a few minutes of signing in, & my appointment took less than 10 minutes from start to finish.”
“I’m scared of closed spaces but Rita is a god sent she made me feel very comfortable and safe. She made me feel very calm so I was able to do the MRI, she is the first to get me threw an MRI. Brittany is so professional and knowledgeable and helpful she made me feel very comfortable and was able to answer all my questions. Tiffany was very helpful as well. This crew is amazing.”
“Appreciate that you can easily book same day for an acute (but not dire and urgent) medical condition that doesn't require you to visit the ER! The staff and doctor were attentive and friendly and addressed my concern, plus screening and filling out forms is accessible online.”
“I unfortunately had to come in and do the 3-hour glucose testing as I failed my previous 1 hour glucose pregancy test, so needless to say anxiety levels were at an all time high.
The technician that I had, Anesa, was with me during the whole duration. Anesa is an exceptional lab technician whose precision, professionalism, compassion and dedication are truly unmatched. She was consistently timely and accurate during each of the three 1 hour lab draws while maintaining the highest standards for safety and quality.
I especially need to give her praises as being a nurse practitioner myself, she is the embodiment of who I would strive to work with personally. Given that my testing took 3 hours, during that time frame I was also able to see her assisting other patients troubleshooting the check-in device, managing complex specimens, being a team player and constantly being respectful with both her coworkers and clients.
I came to 2 hours before my appointment and even given how busy the location was they were still able to accommodate me and take me in quickly. I have found my future testing site and plan on referring my own friends, family and patients!”
“I have used Quest at its Mt Airy location on three occasions. i have found setting an appointment one of easiest medical procedures to arrange of any I have sought. The facility was convenient and clean, the staff was courteous, accommodating competent and professional at all but the most recent appointment: personal gossip among the staff who were also physically present during my most recent procedure was invasive and uncomfortable. Future visits will determine if this was an unusual experience or an evolving practice. It will not deter me from using or recommending the facility, but I will relate the experience as a cautionary note.”
“Every single time I come here which is often, whether I make an appointment or walk in, the entire process is no more then 5 min. Staff is friendly, and you hardly feel the draw. I told my nurse in 4 today that they should Ali be sent to train the hospital nurses because I come home looking like a checkerboard full of bruises everytime. For routine blood work, I've been to many places, but my first choice is always the quest. And welsh. My dad has been coming here for like fifteen years as well. The staff is amazing.”
“I recently went to Quest Diagnostic and I had a great experience with getting my bloodwork done. The nurse was extremely skilled when drawing my blood, making the process very comfortable and smooth. The only part that was unbearable was the lack of AC in the building. The building was not in great shape for such a hot day in Philadelphia and I hope this issue is rectified immediately. Had I been sensitive to heat, I could have passed out in the waiting room. There were only running fans in the facility, which was the biggest downside to my visit. The staff deserves better work conditions!”
“The 2 techs working on 3-12 in the afternoon were so WONDERFUL to my Son. My Son is special needs and is in a wheelchair. He is very strong especially when he has to get blood drawn. It’s a 3 person job typically. I was there myself with him and the to women working could not have been more helpful, kind and caring to him. I held one arm down and the 2 women focused on the arm they were getting the sample from. We were able to get what we needed with no issues. I was so thankful to them I gave each one of them a hug before we left. Definitely will bring him back to this location!!”
“I’ve had what feels like an absurd amount of blood work done over the last three years and this morning’s experience was my best yet. Steve is now my favorite phlebotomist and I’ll be sure to ask for him whenever I need to go again! I had three vials drawn and barely felt a thing. The transition between vials was smooth, he found my hard to find veins on his first try, and there was zero bruising after (I almost always bruise). He also had excellent bedside manner and that put me at ease.”
“It was very easy to make an appointment. The lady is on the second floor, you can take the stairs or elevator. Check-in on the computer was easy via scan code. I was not there five minutes before they called me back. The phlebotomy technician Jan found my veins quickly. I'm always a difficult stick. She was excellent. The staff there was very friendly and had great customer service. I would definitely go back again.”
“Never really had a need to go to urgent care but I sliced my two fingers open so I had to go here to see about it instead of going to the emergency room sitting for hours I went here and was seen right away the girls that work there and the doctor oh they were the best it was so nice of a visit I would definitely recommend this urgent Care and once again girls I appreciate everything even though they was laughing at My pain ?❤️? the staff was great!! And I even got lollipops when I was done ?”
“I don't love getting blood drawn but have been coming to this location for the past three or four years and have always had a great experience. I always have Janelle, and she is friendly and makes the process quick & painless.”
“They run this place like the marines. Signs were clear to get to the office. Check-in was via a tablet. I arrived a couple minutes before my appointment, 2 people were ahead of me. They collected all my samples and I was walking out the office FOUR MINUTES after my scheduled appointment start. Give these ladies a raise!! Finally!! A place that knows exactly what they’re doing and doesn’t waste your time!!”
“Sharing this for my husband, due to health issues, drawing blood can be very difficult...each time we visit Quest, everyone is kind and very patient ..never had a bad time ..thank all of the staff at Knights and Woodhaven Roads”
“I’d like to thank the woman who drew a bazillion labs for me on 9/10/25. I want to say that her name was Sarah but I could be wrong. Anywho, the woman who drew my labs that day was so nice, patient & efficient. I hope she did get her meal from Reading Terminal that day. Thanks again for your pleasant service. I hate getting blood drawn but your demeanor put me at ease.”
“I was honestly surprised by how quick and positive my visit at Mydoc Urgent Care turned out to be. The staff was incredibly attentive and had me in and out within my one-hour lunch break which almost never happens!”
“My family and I had blood work done and the nurse was very good doing the blood work. And the lady who was behind the desk was very nice to me and my family ?”
“I have been coming here a long time and my experience each and every time is exceptional. I am in and out and treated with respect. I want to thank the amazing staff for the perfect example of great patient care”
“The individuals working here are professional and very helpful. The woman at the reception desk went as far as showing me how to use my phone properly. Thank you.”
“Very professional and friendly staff! I feel like the people giving them bad reviews are just mad when it’s busy and have to wait but they are good at getting people in and out”
“Is a great location with good parking available. The office is always clean and very organized. They are always very professional and very nice! The wait time is what a person can expect with an appointment. Quick and easy!”
“Great service and friendly staff! The team was professional, efficient, and made the whole process smooth and comfortable. I really appreciated how welcoming and helpful everyone was. Highly recommend this location!”
“Needed a paternity test asap. I learned about DDC from a friend and am glad I called. The price was good and was able to get a same day appointment. The woman at the facility was very professional and answered all our questions. Got the court approved results in the mail quickly and the woman at the facility even hooked us up with online results. The experience was quick, simple and painless. I am so glad I got this done and chose this place. I highly recommend.”
“Very thoughtful and polite ?
Fast service which I was thankful for.
Please get these woman some help, it would be even faster !!
Thanks again.....”
“Love the service very professional. Jenelle It's time to help me even when there was complicated times my blood wouldn't come out. She informed me with helpful information. That I had to drink more water. And now I've been doing so in my blood. Been coming out and I've been able to get my tesses. Thank goodness for people that go the extra mile. But get their early. That's everyone's favorite spot.”
“This morning I was seen by phlebotomy names Crystal. I arrived at 0900am and was promptly called back at my appointment time at 0910. Crystals greeted me and was very pleasant, courteous, and professional. She got me on the first stick (I'm a hard stick, small veins). I was very pleased with my visit and interaction!”
“This the best urgent care I've been to thus far! Very clean and friendly atmosphere. And also, you're not waiting no longer than 15 to 20 to be seen after checking in to be seen. The doctor Lee Heji was very attentive and also very kind. Would recommend anyone to this urgent care over all the other ones.”