Rite Aid is a leading drug store chain that offers a wide range of services and products to meet the health and wellness needs of its customers. The company's mission is to improve the health and well-being of its communities through engaging experiences that provide customers with the best products, services, and advice. Customers consistently choose Rite Aid for their everyday health and wellness needs, as the company consistently understands and exceeds their expectations. The pharmacy staff is generally described as professional and helpful, with one customer praising the patience and professionalism of a pharmacy tech. However, the company has faced some challenges, with one customer reporting a negative experience with a pharmacy manager who refused to provide an important prescription due to a temporary paper license. This customer felt that the manager's actions were unprofessional and could have had serious consequences. Additionally, some customers have reported issues with parking and the availability of bike racks, as well as concerns about a staff member who appears to engage in unprofessional behavior by staring at customers in an unsettling manner. Overall, Rite Aid is a trusted brand that provides a range of services and products to its customers, but the company may need to address certain customer service and operational issues to maintain its reputation and continue to meet the needs of its communities.
The workers are horrible,very rude and the manger doesn't do anything when you tell him.they need to close this store down too
November 2024
I’ve been on hold with the pharmacy for the last 50 minutes. No one answers and I only want to confirm receipt of an important medication. I called yesterday and was on hold for a lengthy period of time as well.
November 2024
First time being at a rite aid in years -- didn't even realize rite aid was still around :) (Came in to use the Amazon lockers to pick up shipments.) Overall seems alright. Decent selection of basic household items. Lots of empty shelves, though.
