TD Bank is known for its friendly and professional staff, making it a preferred banking location for many customers. Reviewers consistently praise the helpfulness of the employees, highlighting individuals like Wendell, Davida, Louis, Neilani, and Michael for their excellent service. Customers appreciate the care shown by the staff, such as promptly notifying them about forgotten debit cards and providing assistance with transactions. The branch is currently undergoing remodeling, but this has not hindered the positive experience, as the bank continues to offer complimentary lollipops and dog treats. However, some customers have expressed concerns about the reduced banking hours during the week and on weekends, suggesting a return to more convenient hours. Overall, TD Bank is celebrated for its exceptional customer service and the welcoming atmosphere created by its dedicated employees, making banking a pleasant experience for its clients.
Extremely long wait time to make simple deposit. Never enough tellers to move lines at a reasonable pace.
June 2026
Arrived 5 minutes after they opened to deposit some checks. First teller avoided eye contact and went into the back. Two other employees greeted me but also went into the back. After waiting 10 more minutes I decided to go elsewhere.
March 2026
I have never waited less than 15 minutes to be helped here. Expect the line to be at least 3-4 people long. Do not come here if you are in a hurry
