U-Haul Moving & Storage of Overbrook is a reliable and customer-focused location in northwest Philadelphia, offering a range of moving services including truck rentals, moving supplies, secure self-storage units, and used truck sales. Conveniently situated off Lancaster Ave/US-30 across from KFC, the location is known for its friendly and professional staff who go above and beyond to assist customers. Many reviewers highlight the helpfulness of employees, with some praising specific staff members for their kindness, patience, and willingness to solve problems. Customers appreciate the staff’s willingness to answer questions, provide solutions, and offer discounts when available. The team remains professional even when faced with difficult situations or rude customers. Several reviews mention the quality of customer service, with one reviewer calling it "top-tier" and another describing a staff member as going above and beyond to help pack, fix reservation issues, and assist with unloading. While some reviews mention minor issues like gas tank policies and the importance of keeping receipts, overall, the location receives high praise for its helpful staff, cleanliness, and positive attitude. U-Haul of Overbrook continues to serve as a trusted resource for moving needs in the community, consistently earning loyalty and satisfaction from its customers.
Our representative was Chase and he was phenomenal. He was very professional and made sure we reserved everything we needed. Would recommend coming here and to ask for him when you do.
August 2026
Dave was very helpful and very kind and extremely patient with the process of renting a U-Haul Truck/Storage Unit and the equipment needed to move. Would be using again. I would recommend them.
June 2026
Both gentlemen callers were incredibly professional and kind. The wait wasn't long and the Uhaul that the one guy recommended was absolutely perfect! This was my first experience renting and driving a Uhaul! I was nervous terrified and excited. All went well. Thank you for having me.
