This United States Postal Service location has experienced changes and mixed reviews. Recently, the new manager has improved the atmosphere by focusing on customer service and problem solving, making the staff more attentive to community needs. Service times have become more reliable, with the location now opening and closing at posted hours, and staff being quick and professional when helping customers. Customers appreciate the on-site parking and elevator, which add convenience and accessibility. However, some still face issues with inconsistent hours, as the post office is sometimes locked before opening time. Many reviews mention friendly staff and quick service, especially during early morning visits before train departures. Despite occasional shortages of priority mailers, most customers feel the service is good and have had positive experiences, including accommodating staff for those on crutches. Overall, the location is steadily improving, with progress that could lead to even better reviews in the future.
USPS PLEASE STAFF THIS POST OFFICE!!!! Went at 3:45 on a Tuesday and there was a sign stating it is closed for the rest of the day due to understaffing. This is the only post office in the neighborhood.
September 2026
Huge thanks to the sweet lady working at the counter! It was my first time shipping a package, and I wasn’t really sure how it all worked, but she was so patient and made the whole process super easy. She really made my day!
August 2026
I was pleasantly surprised how great this office is, especially Michelle (8/31/26). She is the most professional, knowledgeable, helpful and polite person I have ever met at the USPS in entire Philly. If I can I would give 10 stars.
