“We have been using this service for some time. Now Steve is at the helm and he continues the great tradition. I guess there are a lot of good mechanics out there, but what I found with Dave Kanaskie and his people is that they tell you the truth. They are always honest and they offer less expensive options. I have had undesirable experiences elsewhere. I was waiting to check in once and I heard the desk clerk explain to a customer that she didn't need the expensive work she was asking for. Now that is something to be excited about. I feel comfortable working with them and I would not use anyone else.”
“I usually visit the Exton location, but needed to get an oil change badly. Service was great as expected. I asked for a tire rotation but before they did the one guy (sorry I forgot your name) said he'd measure the tires to make sure I actually needed it. Turns out they were very even and didn't need rotated, just saved me 25 bucks. Refreshing to get solid customer service and not over charged for things I didn't need.”
“Nothing but praise for the team at United Tire of Phoenixville. I took my recently purchased, high-mileage, '06 CRV in for some trouble I was experiencing while driving it. It sounded loud and it drove rough, it took forever to accelerate, and it was burning gas like a 16-wheeler. The team looked it over and gave me two possible causes and estimates. They were very knowledgeable and patient with me, and answered all my questions. I don't know much about cars and I've never had to deal with an older, high-mileage vehicle, so I was particularly anxious about the safety of the car. Jake and Bob were so friendly and helpful when they walked me through what to be paying attention to and how to take care of the car after I got it fixed. I took it back to fix the exhaust system and after the repairs the car drives damn near like new! At least a lot smoother and quieter than it did before UToP replaced the exhaust. It's been a week since that repair and I've experienced no other issues; the car runs beautifully. The 12,000 mile/1year warranty on the work performed gives me peace of mind that if anything does go wrong with the exhaust in that time frame, I can go back to this team and they'll take care of my vehicle. On top of their great work ethic and solid repair, these guys are just super friendly, respectful, and a pleasure to be around. When you walk in, they make you feel like you're going to get your car fixed by your buddy of 10 years, even if they've just met you. Amazing customer service. To everyone at UToP, thank you for your hard work. My only regret is that I don't live in Phoenixville to make this location my dedicated shop!”