DO NOT SHOP HERE! THEY DO NOT CARE ABOUT THE CUSTOMERS.Macy's customer service is the worst. I have talked to 4 supervisors to try to help me with a return. The supervisors have lied to me, dismissed me, told me it was not their problem. Their supervisors are not trained and don't care about the customers.
September 2022
Why is this store filled with miserable people that do not want to work? The store is dirty and messy, all the clothes have makeup stains on them, or are on the floor. Its absolutely insulting how awful this store is!
March 2022
Macys has sadly gone downhill. I still shop here but there is no reason in the world why a salesperson who is not busy, is just standing around talking can't order a pair of shoes from another store. After you politely ask, they tell you to do it yourself. I also found many employees to be downright rude.