PNC Bank is known for its friendly and helpful staff, making banking experiences enjoyable for customers. Many reviews highlight quick service, whether for account issues, card services, or cash withdrawals. The location is convenient, especially for those near the CMU campus and workplaces, with extended hours. Customers appreciate the assistance provided by employees, who are described as super friendly and efficient. The positive atmosphere encourages repeat visits, with some customers expressing a willingness to travel further for the excellent service at this branch. Overall, PNC Bank stands out for its commitment to customer satisfaction.
Probably one of the most incompetent, time wasting branches in the city. They won't be able to help you in person or over the phone. Just ridiculous how much run around you'll get trying to do basic banking
February 2026
Taylor was so helpful and gave me the best/ fastest experience ive ever had at a bank! (she also has a cute pink desk setup) 10/10
October 2025
I found branch banker Matthew Goodnight to be extremely helpful and kind during my recent visit. He assisted in every way possible- good customer service isn't always recognized anymore, and he deserves the kudos! Thanks, Matthew!
