PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances effectively. Many customers appreciate the professionalism and genuine care shown by the staff. One customer shared a positive experience while closing a joint account, highlighting Hamida's exceptional support during a difficult time. Another customer praised Personal Banker Matthew for his helpfulness and professionalism when opening a new account for their teenager. The warm demeanor of the greeters also contributed to a welcoming atmosphere for new customers. However, some reviews mentioned long wait times due to a lack of customer service agents, particularly when obtaining a new debit card. Overall, customers have enjoyed their experiences at PNC Bank, with a few suggestions for improving branch accessibility and customer service availability.
Alexa is the best teller I’ve had the pleasure of working with over the past 19 years. She’s smart, quick and thorough.
November 2024
I went there Saturday to get a new debit card. Mine expires 12/24. They should have mailed me a new one earlier. Not enough customer service agents. I had to wait a half hour to be seen.
August 2024
Grace Brandstetter was very helpful with my closing one of my sister’s accounts! She explained everything thoroughly and clearly before closing it and made sure we knew what was happening.
