The Priory Hotel is a historic and cozy hotel located in an old priory attached to a church, offering a unique and charming atmosphere. Its location is convenient for visitors, being close to downtown attractions like PNC Park and within walking distance of business meetings. The hotel features clean, quiet rooms with comfortable beds and a beautiful breakfast courtyard, making it a pleasant place to stay. Guests often praise the helpful and friendly staff, along with the charming bar with a courtyard, which provides a nice spot to relax. The grab-and-go breakfast offers a quick and easy start to the day, though it has limited options and is more snack-like than a full meal.
However, some concerns have been raised about safety and security, particularly regarding the handling of credit cards. There were reports of an overnight clerk making a photocopy of a credit card and driver's license on paper left on the desk, which raises worries about privacy and potential identity theft. Though staff members claim copying credit cards is not their policy, the incident was unsettling for some guests. Additionally, the hotel does not have a chip reader, and the software used for transactions may not be very secure, indicating lax business practices with regard to money and identity protection.
Overall, The Priory Hotel provides a historic, clean, and cozy experience with friendly service, but potential guests should be aware of security concerns and the limited neighborhood safety for walking at night.
The staff was super friendly, rooms were clean and nice, and the complimentary shuttle was so convenient. There are lots of things to do that are walkable as well. They also have free parking lots of bonuses for a city hotel stay!
August 2026
I was at a celebration of life and it was wonderful. The service was top notch and the location has many parking lots around.
August 2026
It’s clean, has character, and the employees are helpful in all aspects that you’d want from a hotel. Where a lot of hotels and chains are looking to nickel and dime you the priory just delivers. I would suggest staying here, the breakfast and coffee are good as well.