The Priory Hotel is a historic and cozy hotel located in an old priory attached to a church, offering a unique and charming atmosphere. Its location is convenient for visitors, being close to downtown attractions like PNC Park and within walking distance of business meetings. The hotel features clean, quiet rooms with comfortable beds and a beautiful breakfast courtyard, making it a pleasant place to stay. Guests often praise the helpful and friendly staff, along with the charming bar with a courtyard, which provides a nice spot to relax. The grab-and-go breakfast offers a quick and easy start to the day, though it has limited options and is more snack-like than a full meal. However, some concerns have been raised about safety and security, particularly regarding the handling of credit cards. There were reports of an overnight clerk making a photocopy of a credit card and driver's license on paper left on the desk, which raises worries about privacy and potential identity theft. Though staff members claim copying credit cards is not their policy, the incident was unsettling for some guests. Additionally, the hotel does not have a chip reader, and the software used for transactions may not be very secure, indicating lax business practices with regard to money and identity protection. Overall, The Priory Hotel provides a historic, clean, and cozy experience with friendly service, but potential guests should be aware of security concerns and the limited neighborhood safety for walking at night.
The best stay we ever had. The hotel is so clean and cozy, smooth check in and check out process. We didn’t have any problem with accepting our service dog either
October 2024
I am extremely overwhelmed with the presence of this wedding and the service. I can’t wait to show family the pictures and I am very happy with the service. We had exceptional service from a lovely young lady yesterday evening named Athena and because of her and Ty food we will be recommending the location.
October 2024
Cleanest Rooms Ever! Very personable and catering staff.