Xfinity Store by Comcast
Xfinity,
Internet Service Providers
Hours:
5880 Baum Boulevard, Pittsburgh PA 15206
Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast at Pittsburgh's 5880 Baum Blvd offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment. Many reviews highlight positive experiences with staff, mentioning smooth and professional service during setup and activation. Customers appreciated the clear explanations, patience, and helpful advice from representatives, especially for those new to the services or arriving from abroad. One staff member provided excellent guidance on changing SIM cards and understanding bills, making the process simple and fast. However, there is some dissatisfaction expressed by one customer who faced ongoing issues with a store credit for a returned cell phone, experiencing delays and unfulfilled promises even after multiple visits. Overall, most reviews praise the knowledgeable and attentive staff, like Lisa, for assisting with troubleshooting and explaining charges, making the customer experience smooth and affordable. The store is a reliable place to subscribe, pay bills, and handle equipment needs, with a few concerns about service delays.
Most Recent Reviews
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September 2026
Antionette is an amazing employee! She was so helpful and quick when I was in the store. I definitely recommend going to her for help. Although everyone else seemed very nice as well. I was greeted by all when going in the store.
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August 2026
The workers were really nice and helpful especially the manager, Carletta. I was having trouble porting my number and we had to keep trying it over and over but Carletta did not get frustrated at all and was able to resolve the issue. It took a couple of hours and they could have sent me away but she did not give up and...
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August 2026
I never gave a review on google map before but here comes the first one. It’s definitely 10/10 and the manager was super nice. She resolved my problem so patiently when the person over the phone totally screwed up my account. Best Xfinity customer service I have ever had.
More Comments(135)
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