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“For line haul, this is SCR. Go through the gate to the very back and spin around 180 degrees. Drop your tail and the jockey will tell you where to place your lead. The empties are on your left but be careful with your dolly since they are on a hill. Right before you exit the same gate, the office is on your left.”
“Such a great place and it’s because of the workers. Gabe, Jeff, Chris, and the rest of the crew get you in and out of the store quick and take care of all of your shipping needs. Always an enjoyable experience.”
“I stopped in today to have a package shipped to my daughter. I was unsure on how to pack things. Ethan was a big help. He was polite and has very good customer service skills. Thanks to Ethan my package will be shipped safely.”
“Left my IPad in hotel in Wilkes-Barre. Contacted UPS store in Wyoming, PA. John the manager, went out of his way, literally, to pick up IPad, package and mail it. Amazing customer service. Many thanks to John!”
“I came in as the delivery was leaving and they helped me move as fast as possible for my shipment to make it on, made me aware of what discounts I was eligible for, and even helped me fill out the money order. I cannot thank the team enough, thank you Jeff!!!”
“I’m currently here , doing an Amazon return. There’s one guy names Chris who’s manning two very long lines , both Amazon returns and also regular check out . He’s amazing and had to ask his name to give him a shout out / took away one star for the managers and the managers only . You should be ashamed not helping him . No way you can’t see the busy line and leave an associate stranded like that . Anywho, great job Chris, you deserve a raise”
“First time at this FedEx location. I had a printed label but needed to pack and ship a fragile item out. Claudio carefully measured and packed my items in tons of bubble wrap. I appreciate him taking the effort making sure everything is secure. Great service and staff.”
“Fantastic!! Today being tax day and one of the busiest post office days, the line was about to go out the door at this post office. When I entered, there was only one young woman behind the counter taking care of the entire line. She was ever so patient and polite and cheerful!!! About fifteen minutes later, another woman came and was able to clear some of the line by just stamping their envelopes with the date. I just want to say how thankful I am for the woman who waited on me and her service!!!”
“The Man Behind The Desk, In The Duryea, PA. Post Office Is The Best.
He Is Patient, Knowledgeable, Courteous & Explains Everything To You About Your Letter ✉️ Or Package ? Destinations.
He Will Even Show You The Best Size Envelope Packages ✉️ ? Or Boxes ? You Would Need.
He Will Even Help You To Fill Out The Labels. ?
He Will Even Put The Label ? On & Tape The Package ? For You.
Thank You For Jobs Well Done.”
“I used to go to Kohl's for our Amazon returns, until they got extremely busy since they included them with their regular returns. The longest we had to wait in Staples was maybe 20 minutes. The guy that usually handles our returns is so fast, nice & knowledgeable. Definitely recommend over any supply store!”
“This is a very impressive post office. It is so impressive that even I would be inspired to sit on the steps and paint Scranton from this vantage point on a sketch pad with a pencil. But what do I know? I’m just Tiffany. I’ve only gone to the Louvre Museum in Paris, France multiple times (most recently with my fiancé) and seen art students and scholars all over the city being inspired and living their best lives.
Wait, was I supposed to write “charcoal” instead of pencil because everyone hates writing with the wooden sticks? Grow up.”
“Sharon is the best. I go out of the way to go to this post office. I used to go to shaverstown as I drove right by it on my way home from work but the service there was nonexistent. Not the case here. This place is the best.”
“A playset we ordered was delayed, and we had to reschedule delivery for the following week. I called once I saw the shipment had made it to Scranton and spoke to literally the nicest rep ever. She got a hold of the manager who was able to get our order on the truck that morning and we had it in an hour! She made my son’s day! The delivery driver was awesome and brought it up our gravel driveway!”
“These five stars are solely for Jim. He’s an incredible person! I grew up in Kingston and he’s been there ever since I can remember. He is professional, ALWAYS kind, and has a great attitude. I pray he is being well taken care of. Thanks Jim!!”
“Don't know what people are saying about the service. I had to ship back a package and the young lady started to ask me questions about the package. I told her I'm hard of hearing . She was so pleasant with me. I can't tell you how much it means to me . Erase all that negativity and give that place 5 stars.”
“Went into Taylor post office with a package to be mailed to New Jersey . After the cashier measured the box the total to ship was over 45 dollars, he offered to cut down the box and re-tape which brought my total to about 13 dollars . The package was delivered on my nephews bday which was just a great coincidence. Thank you for taking the time to help keep my cost down. Now accurate delivery in our area is something else, ( they’re probably overworked and understaffed) but they need to take the time looking for accuracy and care on delivery . Otherwise, this was a positive experience and post. Thank you !”
“I see a lot of bad reviews. My first time at this location changing my address . Everyone seem to be super nice here. The girl helping me was nice and very helpful !”
“I live on Alder st and I asked our mailman his first name today and it is Matthew He is such a kind caring young man He should be recognized for the wonderful young man that he is I do hope he stays on my route His parents should be very proud Thank you Patricia Evanits”
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“Can't find nicer employees than at UPS. They always greet you with a smile and happy to assist you with any problems. They work fast to keep the line moving and yet somehow seem to never lose they're smile. Love UPS, and I'm often there for returns and they're never disappointed to see me continually.”