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“Great service. Worked with the store manager, Esteban directly and he was very kind and patient with my wife and I as we looked to switch providers. Saved some money and walked out as happy customers. Would recommend this store and him greatly.”
“Hands down, this Verizon store has the most capable and get-it-done guru’s I’ve seen. Technician Eddie in particular solved all problems and got me onto a better plan. I had a legacy Verizon plan that had a meltdown leaving my phone in SOS mode and my other devices on a trickle feed of data. Online tech support and other Verizon stores couldn’t help me. Eddie got the Verizon back office on the horn and fixed problems no-one else could solve. Thx.”
“Andrew helped me upgrade my old phone - it’s usually a process I hate, but he answered questions quickly and knowledgeably and I was out the door in 30 minutes (I took a bit to figure out which model/color I wanted) with everything already transferring over! Everyone at this store was straightforward and honest. I’ll go back whenever I need to upgrade or have questions again.”
“This review is for two employees at the Souderton, PA location. Their names are Skye and Justin. What great representatives for your company! I had microwaved my iPhone (don’t ask, lol) And I needed a new phone without a trade-in. Went through the long process of using my backup for my new phone, since I couldn’t communicate with my old one. They stuck with me, helping me resolve any kind of issues that were coming up. Justin is very very knowledgeable and got everything up and running like I was on my old phone again. Skye was also very resourceful and involved. Thanks guys!”
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“I came in with my phone’s cellular data not working, expecting a fix within a few hours. The phenomenal staff helped me in less than 10 minutes and they were very nice!”