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“I had a wonderful experience with Joel today. He was very kind, respectful and helpful despite there being a very long line. He solved our issue in a matter of a few minutes. Props to him he’s great!”
“Hands down, this Verizon store has the most capable and get-it-done guru’s I’ve seen. Technician Eddie in particular solved all problems and got me onto a better plan. I had a legacy Verizon plan that had a meltdown leaving my phone in SOS mode and my other devices on a trickle feed of data. Online tech support and other Verizon stores couldn’t help me. Eddie got the Verizon back office on the horn and fixed problems no-one else could solve. Thx.”
“We worked with Andrew today to upgrade a phone. He not only helped us upgrade but went through our account diligently so that we ended up adding services and also saving money on our monthly bill! I can’t be happier with the service at this Verizon store”
“This review is for two employees at the Souderton, PA location. Their names are Skye and Justin. What great representatives for your company! I had microwaved my iPhone (don’t ask, lol) And I needed a new phone without a trade-in. Went through the long process of using my backup for my new phone, since I couldn’t communicate with my old one. They stuck with me, helping me resolve any kind of issues that were coming up. Justin is very very knowledgeable and got everything up and running like I was on my old phone again. Skye was also very resourceful and involved. Thanks guys!”
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“I came in with my phone’s cellular data not working, expecting a fix within a few hours. The phenomenal staff helped me in less than 10 minutes and they were very nice!”