“Had the pleasure of working with Nileny the other day over at the Grant location to get a new IPhone up and running for my Newly started buisness.
I was more than pleased with the entirety of the process as she made the whole experience enjoyable, simple and problem free.
Expectations were more than exceeded and would highly recommend this young lady for any future customer needs!”
“I would like to recognize Diana at TCC for the outstanding customer service she provided while helping me replace my phone through Asurion.
The entire process was more complicated than expected, involving coordination between Verizon and Asurion, but Diana remained patient, professional, and persistent every step of the way. She spent considerable time working with both companies to ensure my replacement phone was properly ordered and delivered, never making me feel rushed or frustrated despite the challenges.
When the new phone finally arrived, Diana went above and beyond by helping me set it up, transferring my information, and making sure everything was working correctly before I left. Her knowledge, dedication, and willingness to help turned what could have been a very stressful experience into a smooth and positive one.
Customer service like Diana's is rare today. She truly cares about her customers and is an asset to TCC. Thank you, Diana, for your patience, professionalism, and exceptional support!”
“Johnny your representative at the Horsham store is the BEST!!! Please give this employee a raise cause he solved all my problems and signed me up to a new plan that saves me $40.00 more a month. This is why I stay a loyal Verizon customer. Thank You!”
“I had the best experience at this location. Matt, Mike, Kirk & Nick are awesome guys who helped me tremendously! They even played my new single Give Thanks & Praise to the Most High!! Only T-Mobile store I’m going to!”
“want to say a huge thank you to the employees at ITT at this location. This was already the fifth store I visited since this morning, and they were the only ones who managed to solve my problem — literally in just 5 minutes. Even the customer service representatives from the carrier were not able to help me the way the employee at this store did. Very professional, fast, and respectful service. Truly appreciate your help!”
“Great store! Muhammad was a huge help. Very knowledgeable, nice and cordial. He was clear and concise. He helped fix quite a few issues I had with my bill and my plan and saved my business as their customer! Recommended. If you’re in the area and need att help, check this location out and ask for Muhammad. You won’t be disappointed.”
“Last week I went into the store to upgrade a phone on our account. Trevor was our sales associate in the Bensalem store. He was wonderful in answering all our questions that night, so we decided to upgrade another line that same night. After that pleasant experience we went yo see Trevor again but at a different location (cause we only wanted to deal with him). We then upgraded two more lines on the account. If anyone is looking to shop Verizon for service I would recommend they see Trevor. He’s straight and too the point, and not someone who will give you the run around. Kudos to Trevor for making getting new phones (something that’s just as bad as buying a new car) a wonderful experience. We appreciate all his help and patience with us.”
“Peter and Kevin got our phones all set up, took care of our verizon account for our house and our phone for our grandkids and saved us hours of time setting everything up on our new phones...we were in and out and everything's set up for us!!”
“Excellent experience at the Horsham store. Jacqueline was patient, thorough and made sure I was receiving the best deal possible. I appreciated the time she spent with me!”
“Can’t say enough good things about this place… Very Professional, Extremely knowledgeable and with a Great price…. I believe it was Jackson who helped me, I mean my phone was crushed, but he fixed everything on it to the front screen, back glass, charging port and made it look Brand New… all in an hour or so at an Amazing price!!! He even put a screen protector on it for free…If I could I would give them 6 out of 5 stars… That’s how much I recommend them…!!!”
“Best Verizon store I’ve been to hands down. The team here is incredible. Knowledgeable and you’re in and out. Won’t go anywhere else.”
“Super helpful, friendly staff who patiently answered all my questions!!! Highly recommend using this store; I had a MUCH better experience here than at the nearby store in the mall!”
“The associate was very courteous, very knowledgeable and answered every question with well thought out answers! She was the best, handled my wife and I and another couple flawlessly! Great job!”
“Sam and Mahnor Are the Best at what they do at Metro PCS 💯.Come to this Metro and You Will Be Blessed when you leave ,The Are The Best 💯. Thank You Both.”
“My sister and I were in AT&T on Grant Ave and Eddie who works there is a Very Outstanding individual. He worked with my sister and was amazing with her and myself! Eddie is Terrif and we Thank you so Very Much for Everything. Eddie is Super Helpful and So Nice. We thank you lots Eddie. Hopefully Everyone feels the the same... Again, many thanks,
Marci R.”
“I have been a customer of this specific cricket store for at least about a dozen years, just because of the top tier customer service that Ron provides every single time I have visited the store.
If you say that you've found a better mobile sales and service representative in Lower Bucks County, then I'd have to question your sanity. ??”
“Bo and Darell Thank you, appreciate your work!!! They stayed over time in store to help me it was so helpful!!!
Really it was amazing service getting very kind and helpful!!! Bo and Darell God bless you guys!!!”
“Last night my husband and I stopped in the store to switch my phone over from T-Mobile to his plan with Verizon. After we arrived, we were quickly greeted by SteveN. He was so friendly, professional and knowledgeable right from the start. He went over our plan, phone and financial options in an easy to understand way, without ever making us feel like he was just trying to sell us something. While we were waiting for the data to transfer to my new phone, he was easy and fun to talk to which made the wait go by faster.
If you need to go to Verizon I definitely recommend requesting SteveN for a smooth, knowledgable, quick transaction!”
“I had the best experience at AT&T in Newtown, Pennsylvania. The manager Ramon was so patient. He helped me for over an hour pairing my Apple Watch to my phone. There were also two other people that had difficult problems in the store and he managed to help us all.
I can't believe what a pleasant experience this was. Thank you, Ramon!”
“I had a good experience at AT&T. Frank was friendly, helpful, and easy to work with. He made the process straightforward, and I appreciated his customer service.”
“Ron was the technical expert the day I was looking to upgrade. He greeted me at the door, he was welcoming and professional while dealing with me, as well as several other customers. He was there by himself and treated each person with the same friendly, respectful, polite, professional way he treated me. I’m so thankful for his knowledge, guiding me through my purchase. I’m very happy with my experience, Ron is certainly an asset for AT&T, I feel like I’ve made a new friend who I can count on to advise me on the best phone and services for my needs. Like most people, my phone is my lifeline to family, friends and work, I really appreciate Ron’s guidance, he is an exceptional person to work with.”
“Just left this AT&T, needed a new plan. It was pretty quiet inside, which was nice, and they had a decent amount of seating while I waited. Staff seemed helpful enough, though I mostly just focused on getting what I needed.”
“Five stars for excellent service! I was ready to leave Verizon until Samuel stepped in. He was so kind and knowledgeable, and he shared great ways to support my needs. I'm staying with Verizon because of him!”
“My review is 100% based off my experience with E.
From the greeting, E was pleasant and welcoming.
I initially came to remove my watch from my plan, but due to her friendliness, and her energy in general, I decided to explore my upgrade that I’ve been eligible for for years now.
She thoroughly laid out the entire plan and transaction. The purchase was smooth, and explained extremely well.
E truly deserves to be recognized. I work in retail management, and I was really impressed with her customer service skills.
The whole experience was really nice. Not only was this an exciting birthday gift to myself, it was a much needed interaction with somebody after some recent challenges in life.
Thank you, I wish you the best, and maybe I’ll see you guys at the store in the near future.”
“I can't say enough good things about Som at the Verizon store in Richboro! After a lake incident left both mine and my husband's phones completely ruined, Som stepped in and made a stressful situation so much easier. He was incredibly helpful, professional, and kind throughout the entire process. Not only did he get us a great deal, but he also worked quickly to get everything set up and back on track for us. Truly top-notch service — we left the store feeling relieved and taken care of. Highly recommend asking for Som if you're in need of help or an upgrade. He’s the best!”