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“I had an amazing experience today at this store. Ozzy did so much to help me. I had a broken phone and I came out with a brand new phone. A very, very happy customer!”
“This is a shoutout to Mike at the store, who not only helped me, but also helped my parents and sister upgrade our IPhone 13s to the current version. Mike also helped us figure out our account restrictions with corporate which was a huge help! Mike’s patience, professionalism and personable personality made upgrading our phones an enjoyable experience (which we all know is usually not an enjoyable experience to begin with)! If you’re a Verizon customer in the area, I highly recommend seeing Mike and the team at this location!”
“There are no words to describe Mike
However _ I will try he was professional
Patient well informed _very personable
I will recommend him to all my friends”
“We had a wonderful time with Augustine! It was a process with transferring all of our lines and he an amazing job helping us. Extremely professional and friendly, highly recommend!”
“Went to the store today for help with my daughter’s phone to help with getting it to work properly. Matt was so patient and helpful as we came up with solutions to give her more storage to enable her apps to work until her new phone arrives. Thanks again!”
“want to say a huge thank you to the employees at ITT at this location. This was already the fifth store I visited since this morning, and they were the only ones who managed to solve my problem — literally in just 5 minutes. Even the customer service representatives from the carrier were not able to help me the way the employee at this store did. Very professional, fast, and respectful service. Truly appreciate your help!”
“The young man who helped me was not Mohommad but a different guy altogether. I’m pointing that out only so that the young man gets the credit he deserves. He was super polite, professional and knowledgeable. He even offered me some water when he saw that I was having a little trouble as I’m a diabetic and forgot to bring my water flask. He’s a great asset to ATT and should be considered for positions of greater responsibility.
He’d make an excellent trainer, for example, as well as salesman.”
“Can’t say enough good things about this place… Very Professional, Extremely knowledgeable and with a Great price…. I believe it was Jackson who helped me, I mean my phone was crushed, but he fixed everything on it to the front screen, back glass, charging port and made it look Brand New… all in an hour or so at an Amazing price!!! He even put a screen protector on it for free…If I could I would give them 6 out of 5 stars… That’s how much I recommend them…!!!”
“Moved from consumer cellular to Verizon I was helped by Kai. He was able to get me and my wife a better deal and new phones. Come see him he’ll be able to help you out with any questions or concerns.”
“I visited AT&T several times and did not have the best service due to an issue with a misspelling of my name on our account, however on this occasion Juliana wiped away the memory of all of those experiences. I was told by all the other representatives to figure it out in the app or call customer service but Juliana took the time to help us sort out the issue in the app and get a new phone within minutes. She made helpful suggestions and perfectly applied my screen protector and case saving me from pulling out my hair attempting to do it myself. I couldn't be happier with her smiling service, and will definitely make sure she's working next time I need AT&T.”
“Was recently at the at&t across from the mall and met the new store manager christopher he assisted with me getting my new iphone assisted with my data transfer he also reccomended home internet. He showed me stepped by step how to work my new phone. I didnt feel rushed or i was borthering him like most stores. I 10000% recomend coming to see christopher.”
“Kyler G is the man! Upgrading my iPhone 14 to the 17 Pro was a quick and painless process. He let me know about all of the promotions I qualified for, answered all of the questions I had with the new phone, and explained what to expect my future Verizon bills to look like. I went to two Apple stores today for this phone with no luck (lack of inventory and poor customer service) but on the plus side of those poor visits I found someone that I trust and will be recommending! Thanks Kyler!”
“Tom went above and beyond to help me get set up on a new plan and resolve an issue with incoming calls. He stayed late to make sure everything was working properly and even assisted me again the next day when an additional update was needed. Tom was professional, patient, and incredibly helpful throughout the entire process. He made what could have been a frustrating experience smooth and stress-free. He was truly a pleasure to work with, and I’m very grateful for his outstanding customer service.”
“Got my phone replaced by AppleCare but they forgot to switch my eSIM over. Marlon greeted me asked what I neeeded grabbed his tablet and within 10 minutes had my service up and running. A+”
“Very clean store inside. Sylena was great and got us into 2 new iPhones. Very kind and respectful. She helped us move all our info into our new phones and told us all the options we had. Thanks again Sylena.”
“Outstanding customer service Mario helped me my phone wasn’t working right ant it was fixed very quickly the manager assisted (Mazen) he was very professional and there was also another employee Akram that assisted as well come to find out Mario and Akram were new employees you could never tell again great customer service”
“Ron was the technical expert the day I was looking to upgrade. He greeted me at the door, he was welcoming and professional while dealing with me, as well as several other customers. He was there by himself and treated each person with the same friendly, respectful, polite, professional way he treated me. I’m so thankful for his knowledge, guiding me through my purchase. I’m very happy with my experience, Ron is certainly an asset for AT&T, I feel like I’ve made a new friend who I can count on to advise me on the best phone and services for my needs. Like most people, my phone is my lifeline to family, friends and work, I really appreciate Ron’s guidance, he is an exceptional person to work with.”
“I have been having real issues with my samsung galaxy s25 phone for several weeks. I took it to the xfinity store where it was purchased, spent a lot of time on the phone with Samsung support and a regular computer fix shop. Finally ending up in IBreakufix. I'm so happy we went there. Michael was the absolute best!! My phone and computer are fixed and he gave the best customer service ever! Very patient and knowledgeable. I have another device the needs service and I plan to return to this location because of the great customer service he provided.”
“I have been a customer of this specific cricket store for at least about a dozen years, just because of the top tier customer service that Ron provides every single time I have visited the store.
If you say that you've found a better mobile sales and service representative in Lower Bucks County, then I'd have to question your sanity. ??”
“I came to this store and Ali saved my opinion of AT&T after some terrible customer service from the AT&T service line. He was polite, friendly, attentive, and resolved the issue like an IT pro.”
“My husband and I went to Metro by T-Mobile on Bustleton Avenue the sales person Aditi Reddy Sama deserves the highest ratings ever. She was professional, knowledgeable, pleasant, courteous, and the most helpful sales person I ever encountered. She went above and beyond to meet our needs. If there were more stars, I would give her them.”
“Kenny was extremely knowledgeable about my phone and the apps I needed to run my email. He was personable, kind, considerate with extensive knowledge about AT&T services. He reduced our bill by $70 a month. We're thankful we met Kenny from AT&T.”
“Brian was very knowledgeable and professional. He gave solutions to our problems and found the best deal for our family plan. I will return to this store because of Brian's expertise and customer service.”
“I had a great experience at the T-Mobile store in Oxford Valley Mall! I stopped in to get a new phone case and screen protector, and the staff couldn’t have been more helpful. They answered all my questions, took the time to show me different options, and made sure I left with exactly what I needed. Everyone was friendly, professional, and knowledgeable. It was a quick and easy visit, and I really appreciated the excellent customer service. Highly recommend this location!”
“Angel was great. He was informative and attentive to not only the customers needs but also mine as a guest accompanying them. Offered great deals (I know it’s selling points) and specified the processes that needed to happen to obtain the great deals.”
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“I can't say enough good things about Som at the Verizon store in Richboro! After a lake incident left both mine and my husband's phones completely ruined, Som stepped in and made a stressful situation so much easier. He was incredibly helpful, professional, and kind throughout the entire process. Not only did he get us a great deal, but he also worked quickly to get everything set up and back on track for us. Truly top-notch service — we left the store feeling relieved and taken care of. Highly recommend asking for Som if you're in need of help or an upgrade. He’s the best!”