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“The only reason why this review is even getting a 5 or being made is because of Murphy he is truly the definition of customer service. He was helpful and understanding but the workers at the register were awful I would be embarrassed if I was the worker in the red dress. Thank you to Murphy!”
“Big thanks to Kally at Banana Republic Pocono store Despite being focused on organizing the section, they were incredibly attentive and gave me great help with picking out my clothes. This kind of professional and welcoming attitude made my shopping trip so much better.”
“An assistant manager named Matt went above and beyond to help me find a particular pair of pants that my son loves. There were only 2 in the whole country and he tracked them down and helped us purchase them! Brooks Brothers quality can’t be beat!!”
“Chanito was really welcoming us with smile and warmth. She helped us a lot with chose the right size and checked the availability. She also was paying attention to the details of the order and our information. We really appreciate her ! Thank you !”
“Lots of contemporary Tshirts and memorabilia for high school and college kids. Lots of Anime, Manga, and bands I’d never heard of.
I was looking for 70s or 80s band Tshirts but they didn’t have many at all.”
“I’ve been a loyal customer at the Timberland Outlet for over a decade, and it’s consistently been my top choice for boots. As someone who wears a women’s size 5.5, finding the right fit can sometimes be challenging, but this store always has my size in stock. The selection is impressive, offering a variety of styles that cater to different preferences and needs. The staff is friendly and knowledgeable, making the shopping experience pleasant and straightforward. The quality of the boots is exceptional, providing durability and comfort that last for years. I appreciate the balance of style and functionality that Timberland offers. Overall, this outlet has earned my trust and loyalty through consistent product availability and excellent customer service.”
“Azalea and Anaya were SO sweet and kind!!! I’d honestly shop there again just to chat with them! 😂 They made the whole experience so enjoyable. The customer service was amazing, and honestly, ALL the ladies were wonderful! Such a welcoming and friendly team. 💕 especially the ladies who worked fitting room. ( can’t remember their names)”
“I was exploring the large outlet mall when I decided to check out the Old Navy Outlet. They had a nice selection of clothing for different occasions. I found a nice summer button up shirt for a good deal. The fella at the check out counter was very nice as well. I’d recommend stopping by if you’re at the outlet mall and looking for a nice deal on some good quality clothing.”
“All of the girls were so friendly!! I had a short, curly haired beautiful girl who helped me my first time shopping here. I think her name was Mariah?? Loved her!!!!”
“Super friendly staff and management. Very attentive and respectful. I'll be back soon. I was very impressed with them. Manager there was very sweet...They really impressed me. Kelly the manager was so accommodating. She helped me get my purchase by helping me order it. Thank you Kelly! You are the best!”
“We were welcomed into the store, and our cashier was out of this world. So personable. They were having a nice sale, 50-60% off a nice amount of items. My son was with me and needed a few things, we brought 3 pairs of cargo shorts, a heavy sweatshirt, a pair of sweatpants and a cute summer dress for myself. Everything came to $115. You can't go wrong, great deals and great customer service.”
“Cindy and Aida both were professional and helped us look for a 4x hoodie very fast. We had been to alot of stores and couldn’t find that size. Thanks again guys ?”
“It's like every other gap outlet, and I don't mean that as a bad thing. They do have some good deals. If you really spend the time you can find good stuff on clearance too but it doesn't usually stay organized. Friendly employees.”
“I had a great experience here! The staff was so welcoming and helped me with anything I needed! I overheard a customer being rude to one of the staff members and I thought they handled it really well (I’m also a retail worker so I understand how difficult it can be) !! Overall it was great!!”
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“Last week we stopped by on a whim headed out of the City. Even though we walked in 15 min before close, we were greeted with pleasantries and a friendly hand by Mekai! He was super helpful and attentive and gave us advice on what we picked out and join in conversation with us about our week and what we were up to beyond the transaction in store. As a manager at many retail locations, I rarely get this type of service anymore, so it's noticed when people go above and beyond. Great location!”