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“I was looking for a dress for a trip to Portugal with my husband that he earned from work. We are going to be having a very dressy dinner so I needed something dressy. My husband and I went to the outlet in Tannserville PA to check things out. Let me first say the girls there were all super helpful. One girl named Nayeka was extra special. She went and found a bunch of things for me to try one. She was patient and knew what she was talking about. She was never pushy and was very helpful. I wasn’t prepared to buy anything today, but Nayeka and her team made me feel so comfortable that I just felt good about buying it now. No one in that store made me feel like they were fake in their opinion on how the outfits looked on me. I felt like I was on the show Say Yes to the Dress. LOL But seriously if you want a great experience and don’t know exactly the type of style you want, this is the place to go.”
“The only reason why this review is even getting a 5 or being made is because of Murphy he is truly the definition of customer service. He was helpful and understanding but the workers at the register were awful I would be embarrassed if I was the worker in the red dress. Thank you to Murphy!”
“Awesome shopping experience here. Amy at the front counter was friendly and welcomed me in, let me know about the sales, and helped me find the perfect size. Made the whole experience so smooth and easy, and I ended up leaving with 5 pairs! Thanks Amy, and looking forward to shopping here again next time I need something.”
“Lots of contemporary Tshirts and memorabilia for high school and college kids. Lots of Anime, Manga, and bands I’d never heard of.
I was looking for 70s or 80s band Tshirts but they didn’t have many at all.”
“I was exploring the large outlet mall when I decided to check out the Old Navy Outlet. They had a nice selection of clothing for different occasions. I found a nice summer button up shirt for a good deal. The fella at the check out counter was very nice as well. I’d recommend stopping by if you’re at the outlet mall and looking for a nice deal on some good quality clothing.”
“It's like every other gap outlet, and I don't mean that as a bad thing. They do have some good deals. If you really spend the time you can find good stuff on clearance too but it doesn't usually stay organized. Friendly employees.”
“It’s hit and miss finding good deals on clothes at this store, but that’s the case at any store. I like that there’s no sales tax in Pennsylvania on clothing under a certain amount. I found a pair of pants for work, a sweater for fall and a T-shirt.”
“First when I think of Ralph Lauren, I can't stop and think of my favorite 90's show "Friends" puts a big smile on my face They are a global leader in the design, marketing and distribution of premium lifestyle products. For more than 50 years, there reputation and iconic image has been consistently developed across an expanding number of products, brands, and markets around the world. There enduring purpose, that guides everything they do, is to inspire the dream of a better life through authenticity and timeless style. Staff is very helpfully and always have a smile on there face, we are always looking for there sales, nice to get a discount on a great product. They also have a child's store in the crossings as well.”
“The LOFT Outlet at the Pocono Premium Outlets is one of my favorite places to shop especially when it comes to finding clothes in petite sizes. They consistently have the best selection I’ve seen compared to other stores and it makes shopping so much easier when you don’t have to hunt for the right fit.
The store is clean organized and easy to navigate. Everything is labeled clearly and sorted by size so you can go right to the section you need without digging around. I’ve found everything from everyday tops to dressier pieces and they all fit great right off the rack.
The prices are solid too. Between the outlet discounts and the extra sales they usually have running you can get some really great deals on high quality pieces. It’s definitely worth checking the clearance racks too because I’ve scored some amazing finds there.
The staff is friendly and respectful of your space. They’re happy to help if you need it but also let you shop at your own pace.
If you’re petite and tired of coming up short in other stores this LOFT location is worth the trip. I always leave with something I love and that actually fits well.”
“I always have an exceptional experience shopping here. Whether I’m buying in-store or over the phone, the process is simple and frictionless. The in-store experience is always clean and organized. The clothing is modern and high-quality. Prices are usually better than non-factory stores.
The staff always takes care of me especially Tonya and Dream Blac.
This location has my highest recommendation.”
“I had a great experience here! The staff was so welcoming and helped me with anything I needed! I overheard a customer being rude to one of the staff members and I thought they handled it really well (I’m also a retail worker so I understand how difficult it can be) !! Overall it was great!!”
“All of the girls were so friendly!! I had a short, curly haired beautiful girl who helped me my first time shopping here. I think her name was Mariah?? Loved her!!!!”
“Big thanks to Kally at Banana Republic Pocono store Despite being focused on organizing the section, they were incredibly attentive and gave me great help with picking out my clothes. This kind of professional and welcoming attitude made my shopping trip so much better.”
“An assistant manager named Matt went above and beyond to help me find a particular pair of pants that my son loves. There were only 2 in the whole country and he tracked them down and helped us purchase them! Brooks Brothers quality can’t be beat!!”
“Super friendly staff and management. Very attentive and respectful. I'll be back soon. I was very impressed with them. Manager there was very sweet...They really impressed me. Kelly the manager was so accommodating. She helped me get my purchase by helping me order it. Thank you Kelly! You are the best!”
“I had the pleasure of visiting the Kate Spade outlet in The Crossings today, January 30th. At that point, I was the only customer in the store and was greeted beautifully by Stephanie and Brittany. I had an idea of what I wanted, which was a wallet to be used as a prize for a bingo event. I was directed right to the available items, and was assisted with color options etc. I ended up buying a lovely wallet which I know will be greatly appreciated. These two young ladies are what customer service should be about. Pleasant and helpful. I almost felt like I had a personal shopper. Thank you for this.”
“Tita and Jessica were absolutely fantastic! They helped me with every single option I needed, and the customer service was phenomenal. I’m truly happy with the entire experience, and I’ll definitely be returning!”
“my experience here was the best I’ve had in any retail store. So much so that I just got in my car after visiting and I’m writing this. The girls there are super helpful and above all else they were kind. Alexia was the girl who helped me and she went out of her way to not only get different clothing items for me, but also give me recommendations on things I wouldn’t have otherwise chosen. I bought those items too because I really enjoyed them :) I needed help for outfits on a trip I’m taking in a few days and I have been stressed about what to wear. Alexia and many other girls made this process significantly easier and I will be returning more often. I would recommend shopping here to anyone!”
“We were welcomed into the store, and our cashier was out of this world. So personable. They were having a nice sale, 50-60% off a nice amount of items. My son was with me and needed a few things, we brought 3 pairs of cargo shorts, a heavy sweatshirt, a pair of sweatpants and a cute summer dress for myself. Everything came to $115. You can't go wrong, great deals and great customer service.”
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“I am writing to share my gratitude for the outstanding service provided by Helen on Saturday, 11 April 2026. She went above and beyond to help my husband and I with our purchase. Her professional attitude and expertise made the entire process seamless. It is rare to find such dedicated service, and Helen is a true asset to your team.”