“Needed a radiator installed. They assessed the problem, got a radiator in and installed in record time. Final pricing was less than estimated. Wahoo!”
“I'm so glad we found this place. The food is great and the owners are wonderful! Make sure you stop in for a cheesesteak and the jalapeño corn poppers!!!”
“stopped here on 12/28 for coffee. staff very obliging, gave me explicit directions on quicker route to my destination and also a great cup of coffee. thank you and hope your holiday was merry.”
“I want to make someone aware of my last experience with dominos Friday evening . I work at Troy hospital. We placed our order an hour before our lunch break. When we called the woman told us 35 minutes. 40 minutes later i went to the store to get the pizzas. The pizzas were not done. I was not happy , we ordered ahead of time for a reason. A worker that just happened to show up could tell i was not very happy she asked what was wrong i explained the situation to her. She immediately told me she would take care of it. I explained to her i had to get back to work i was needed on the floor , she told me we do not deliver but i will personally go make and bring your pizza up to you. I am still in shock that someone in this world actually cared enough to take time out of her time to make sure she had a happy customer. I went back to work and sure enough i couldn't believe my eyes she brought them right to my floor. Not sure of her name but she should be recognized for her excellent customer service . As far as the other woman that was actually working that night maybe she should consider a career change. It had been 40 minutes and she hadn't even started my pizzas . And didn't even apologize or recognize that she was in the wrong at all. I will personally be going to the store to speak to the manager so i can find out the lady's name that made the best pizza i ever had and made it possible for us to still have dinner.”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.