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“Andrew was very helpful. We were switching 2 lines from a business account to a family plan. He explained all our options with plans and new phone. He patiently answered all our questions. I highly recommend his store and to ask for his personal assistance.”
“Very positive and easy experience. Jim was very helpful and found a really great deal for trading in my old phone. Would definitely use this Verizon location again.”
“Nick and Johnny were so helpful to me and my family! Switching carriers was a tricky process, but Nick and Johnny were super patient with us and made it all worth it, give these guys a RAISE”
“Nick from Horsham was nothing short of amazing. He was quick minded and immediately went into troubleshoot mode to fix the problem. He is extremely knowledgeable and offered various options I could explore. He took the time to listen and resolve the issue all while managing several customers at a time. He should get a raise for dealing with so many high need customers all at the same time. Thanks so much Nick for everything!
- Colleen”
“Absolutely stellar service at this Verizon store. The staff were friendly, patient, and clearly knew what they were doing. They helped me choose the right plan, set up my phone, and made the whole process smooth from start to finish. Highly recommend stopping by if you need anything Verizon-related.”
“Went to the store today for help with my daughter’s phone to help with getting it to work properly. Matt was so patient and helpful as we came up with solutions to give her more storage to enable her apps to work until her new phone arrives. Thanks again!”
“The owners and employees are very knowledgeable, friendly, and professional. They treat you as family. Their brands, and installation are top shelf. I have used their services several times and have always been extremely satisfied. Most recently they needed to climb through the attic to run a new cable for a speaker to the new amplifier. Fantastic service at a reasonable price. I will continue to contact them for all of my theater, and audio and video requirements. Absolutely a Five Star company!”
“Visited to switch from another carrier. Rafael Ortiz helped us out, guiding us through the account creation process, ordered the phones, found great deals on the devices and generally was extremely helpful and professional spending with us as much time as possible to make sure we understand all the details of the service.
Highly recommended!”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“I have been in several T-Mobile stores. The one on ridge avenue in Philadelphia is terrible they're rude. But I just came to one where Jai Lynn helped me get rid of a virus and she did it very quickly. I appreciate the customer service in this store.”
“MARY WAS amazing !!!!!!! Her nails were stunning haha i always have a wonderful experience in this particular location always clean and every member of the staff is awesome this store is the only i stay with Verizon”
“Ramadan Hakim was awesome he helped my son with the upgrade and his customer service was soo wonderful he's so funny. Thank you so much i will be coming back just for him.”
“Shani was great! I was having issues with billing and although this store doesn't specialize in fixing those issues she, helped verify my account and connected me with someone who was able to resolve my issues over the store phone. Thank you!”
“Huge shoutout to Junior at this location. He was very helpful and went above and beyond to assist me while also assisting multiple other customers (in a way where he still gave attention to all). Highly recommend this location and working with Junior if possible.”
“Kareem and mgr Michael went above and beyond to address my needs. They synced up my new phone and helped me with all of my questions in a very expedient and cordial manner. I would definitely recommend this store.”
“I am very happy xfinity store by Comcast’s the people are very helpful and you don’t have to wait that line long. They’re not busy they will take you right away”
“I would like to thank Marcel for etraordianary service at the store. I was having an issue with pairing my phone and watch that tech support could not figure out, but he did. I woul highly recommend the store and especially Marcel.”
“Dan was amazing today!! Told us about all the special deals for T-Mobile and phones. Very polite and definitely knew what he was talking about, we ended up getting two new phones!!! Very happy with our experience!”
“BRIANNI ⭐️⭐️⭐️⭐️⭐️
I came in after being with T-Mobile for 13 years, and honestly the main reason I made the switch was because of Brianni. She was absolutely amazing from start to finish. She handled three activations, upgraded my phones, set up my home WiFi, and made the entire process smooth and stress-free.
She even helped me recover forgotten passwords and locked-out iCloud accounts, and stayed patient through every step. She walked me through every detail and made sure everything was set up correctly — down to making sure all my apps were downloaded and working perfectly.
I genuinely appreciate a representative who is welcoming, knowledgeable, and truly cares about helping people. A lot of phone stores focus only on making the sale, but Brianni goes above and beyond to make sure you’re fully taken care of.
If you’re visiting this store and want great customer service, wait for Brianni. She’ll make your life so much easier!”
“I had a wonderful interaction with Senior Manager, Kyree. Outside of the pleasant conversation, he was extremely helpful in solving my eSIM issue. I was in and out of the store in 10 minutes flat. Great experience!”
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“I visited T-Mobile today and was very impressed with the service. The staff helped me resolve my issue quickly and efficiently, and they were very friendly and professional. I’m really satisfied and appreciate how easy the whole process was. Thank you!”