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2 - 5AM 9AM - 1:30PM
305 Richardson Rd, Lansdale
Credit Unions
“I have to say, the service I receive at the Oak Branch is consistently excellent. The tellers, especially Ramesh, Jake, Mo, Jennifer, and Ms. Patel, are always so kind, friendly, and incredibly helpful. They go above and beyond to make sure my banking experience is smooth and pleasant. I truly appreciate the outstanding customer service they provide, and I always leave the bank feeling valued and taken care of. Thank you to all of you for being so amazing!”
“I had a great experience from that time I walked to through the door! Everyone was nice a pleasant. Louis helped me out right away, I did not even get to sit down. Great experience and I am glad I know where another branch is at!! Keep up the great work”
“I received excellent service from this branch on May 19th. The bank representative was very helpful in helping me with my fraud alert problems.
Thanks k.soondar”
“Thank you Tyler, Nick, and, the male XCR who collected my deposit, and the female XCR who was present while Tyler was away. Everyone was very pleasant, helpful, and informative. My apologies for forgetting the name of the other two staff members but thank you for your help!”
“The East Norriton branch for the American Heritage Credit Union has been my branch for decades, and I was assisted recently by a very patient and helpful young woman at their reception desk who managed numerous transactions and changes to my account, providing wonderful customer service. Great job!”
“There was no wait when I arrived. The representative immediately welcomed me to the branch, answered my questions and recommend the banking product to meet my needs.”
“Absolutely love this place. Jermaine is awesome and very knowledgeable. Will do all my future endeavors with him. Bless everyone that works here and have a Happy New year.”
“Every visit is welcoming, friendly and helpful! The ladies here go above and beyond to make sure I'm satisfied each time I'm there. Plus this credit union is top notch in efficiency and making me feel secure about my money.”
“I’ve been a member of Ardent Credit Union for many years and have consistently received excellent service. I typically visit the Blue Bell branch about once a month for various needs. One employee, in particular, stands out—Andrew Williams. His professionalism, courtesy, and willingness to go above and beyond to assist have been truly exceptional. Andrew’s dedication to providing outstanding service makes every interaction a pleasure. I’ve observed him with other customers and he great with even the most challenging. I wish there were more people like him in the world.”
“So I was yet another victim of credit card fraud. After several follow up calls and emails, Citadel was able to help me recall the situation that prompted the fraudulent charges. Also we reviewed some things to help identify fraud within emails and texts.
Thank you Citadel for rising to the occasion during a very frustrating and stressful time for myself and family.”
“Love the new look! People were all-welcoming & helpful. On-line transaction may be helpful but going to the branch lifts one’s spirits more. Besides not everyone is “techy”.”
8:30AM - 5PM
522 E King Rd, Paoli
Credit Unions
“My husband and I went in to open new accounts at Citadel today and were so impressed! Sianya, the market manager, took wonderful care of us and explained how the credit union works and set up our new accounts and answered all of our questions. Everyone there was upbeat and very professional. It was obvious that this is a community business that has customer service as its priority. We are so happy we switched to Citadel!”
8:30AM - 5PM
36 W Ridge Pike Suite 101, Limerick
Credit Unions
“The people at this bank are always friendly and very helpful. Kim helped my daughter and I open a teen checking account today and she was wonderful. She took the time to explain everything about the account to my daughter and was overall a lovely person. Thank you!!”
“Showed up at 1:09 teller was walking last person out and they let me in. The bank closed 10 minutes prior to that but the went out of their way to help me out! It was so great they took the time to do that for me what a great local bank. That's what you get for a local bank. Nice location off park drive 363 north. Plenty of parking around the bank. 24 hour outside ATM.”
“Ramona is the absolute best banker I’ve ever had! She is knowledgeable, She is efficient ,and she’s also very kind. Her patience are unmatched. I’ve had the pleasure of dealing with Mona a few times now and every time she did a phenomenal job. i’m lucky to have her at the bank that I go to. She deserves a raise!”
8:30AM - 5PM
1200 Welsh Rd, North Wales
Credit Unions
“All staff go above and beyond. It's a great and very friendly Bank. I give them 10 stars for great customer service and I will recommend a friend and family member”
“I have been dealing with this credit union probably thirty years. I have only positive things to say. The staff is always so helpful and polite and friendly!!! They have helped me in so many ways... and continue to do so!”
8:30AM - 5PM
2333 Welsh Rd, Lansdale
Credit Unions
“I couldn’t love this bank more. When I went to purchase a new vehicle, Citadel approved me for financing and so I figured switching over to them from TD Bank for all my banking needs would be easier. Boy, was I right! It’s a world of difference. The app is so easy to use, the cashback checking account is a nice option to have that most places don’t offer, and their ATMs have so many helpful services besides just deposit and withdraws. Not to mention, the level of customer service is unmatched. Gone are the days I’m waiting forever in line only to get to the front and have the associate seem annoyed and tell me I could’ve done what I was coming for online. At Citadel, they are always sure to greet you and escort you to a private space and let you sit down to resolve whatever issues you may be having. You finally get treated like a person again when you come here. I have recommended this bank to family and friends and would also like to recommend them to anyone reading this who may be looking to make the switch when it comes to who they trust with their finances.”
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“I been banking with citadel for 2 Years now, and i have had the best experience banking with citadel than any other bank i have with. Every Teller that i had talked with have been great!!! Brandon Clayton does an awesome job and helps me out a lot when i come to the Branco. 5 Stars all day!!!!!”