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“You have a manager name of Danille Hassan In the last seven months, I’ve been going through a divorce and Danille has been a godsend. She’s helped me in so many ways gone out of her way to help me with all kinds of. Account issues now I could see why she’s a manager if I was younger, I would ask her to marry me, but I will adopt her as a daughter not only is she a great businesswoman she’s also a good friend now thanks Danille Jim”
“This is truly one of the best PNC branches, and I want to speak very highly of the entire team here. On the teller side, “Nue Nue,” the professional teller lead, brings years of experience and delivers fast, accurate service with a warm smile and outstanding customer care.
I also had the pleasure of speaking with the new manager, Holley. She is absolutely wonderful, humble, professional, and attentive. Along with Tiffany, the banker, she went above and beyond to help my brother open his account and personally followed up to ensure everything went smoothly.
From the moment you walk into this branch, you immediately feel you are in a true banking environment, calm, respectful, and centered on excellent customer service.
Thank you to the entire team for your professionalism and dedication.
Note: I would be happy to receive a call from upper management to share my appreciation directly.”
“Thank you to all the staff. They were kind and helpful. Special thanks to the Teller Supervisor, who resolved our issues and served us quickly. We are very satisfied with the service”
“Isaiah was a phenomenal help. It reminded me of going to the branch with my grandmother when I was younger. Despite the years Isaiah showcased that this PNC branch still provides and maintains the same personable, friendly, warm welcome experience you expect to get most places but unfortunately don’t. On two separate occasions he ensured that I received the help I needed with the bonds I brought in, even remembering me the second time. Each time a seamless process while maintaining a conversation and smile. Having gone intentionally the second time to ensure I’d have his help, I can say that Isaiah is what anyone could hope to encounter when getting their banking needs serviced. Will make the trip more often to this location when needed thanks to his service!”
“Ive never been at this location before, and i had to get a certified check last minute. Asta and his manager (not sure her name!) were really helpful, professional, and great to work with!”
“I was having issues at the dmv with verification and needed to have something printed. I wanted to do it at a place I could trust. I came to this location and Kevin was very accommodating and helped me out with what I needed.Thanks so much, Kevin! There isn’t a ton of great customer service these days, but today you went above and beyond for me in a timely manner.”
“The staff at the Fox Chase Branch are a pleasure to deal with. I do both personal and business banking there and from the manager on down they are all very professional. They also make a great effort to support and be part of the community.”
8:30AM - 6PM
1200 Welsh Rd, North Wales
Investing
“All staff go above and beyond. It's a great and very friendly Bank. I give them 10 stars for great customer service and I will recommend a friend and family member”
“I don't understand the negative reviews. My local branch is amazing. Lisah was amazingly patient, professional, and kind. She showed me all of my options and allowed me to make the best decision for my situation. I am so thankful for my local PNC, and look forward to working with them in the future.”
“Not a client of Matt's but came in this afternoon to deposit funds into an index. Very thorough and professional despite being alone in the office. Highly recommend.”
“I usually go to this branch and not had the best customer service BUT today! Today I had a friendly and informed teller. She was easy and gave out info with no forced sales pitch. I have been noticing that this group of tellers are pleasant & remember their customers. Even the security guards are helpful. Good job y'all ?”
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“I had a great experience at this PNC branch thanks to Trey. I needed a credit card verification letter, and after getting countless run arounds and unsatisfactory responses from phone call customer service and other bank branches, Trey took the time to really listen and figure it out. He was patient, professional, and went above and beyond to make sure I left with exactly what I needed. Customer service like this makes a big difference. He saved the day and if it wasn’t for him I would’ve not been able to get my mortgage. Highly recommend working with him if you visit this branch.”