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“Stopped in here to mail a 80+ cards at once. Glad I took them here first instead of dropping them in a mailbox because since they were square cards and envelopes they required additional postage.”
“Today, I observed employee Susan of Willow Street go the extra mile in helping an elderly customer who physically only had one hand. The other employee Susan who is temporarily helping at Willow Street was friendly and informative when helping me. I have always received great service at this post office which I visit 1or 2 times a week.”
“The woman at the counter that helped me today was incredibly friendly and helpful. Thank you!
The usps is conveniently located in downtown and offers all usps services in that nice building.”
“I am astounded at the bad reviews. We never have a problem with our mail delivery, and when I ship at the post office (which is A LOT!) I never have any issues. Always prompt, polite, and helpful.”
“They did helped me to the fullest just for a letter. I don’t know why the low feedback but they’re very nice people. For being a small town I give them props for their work.”
“i don’t really leave reviews but i run a small business where i frequent this post office and drop off a large amount of packages (filling a big bin or more) weekly. the employees are always so kind and never make me feel bad (even though i do feel bad haha) and i’ve never had any issues with mail getting lost. just wanted to thank them because it’s appreciated <3”
“I was attended to very kindly at this office. Originally my package kept getting kicked back to me and I didn't understand what was wrong. My local post office is dismissive and rude, but here, I was attended to very kindly and patiently by Cherelle. Thank you!”
“Prompt, consistent service. I have been coming here for my mailing needs and have appreciated the friendly service. It can get busy during the holidays and I always come when they first open. Area is kept clean.”
9AM - 12PM
1813 Olde Homestead Ln, Lancaster
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“Parking on the side is the lonly parking and is rather limited. Also when you first pull it looks like the main parking is in back. It's for another business and you will have to walk back around. A really horrible set up. But I rates it a 5 because the mailperson was kind and efficient.”
“I don't see all the fuss, they do their job and they do it well. They've always been courteous to me and I've never had an issue here. I've even asked for some unique requests and they've always complied. Same cannot be said for a lot of other places.”
“Great staff, they are underpaid and understaffed (not their fault). Ask next time about the way the government screwed them over on their pension/health plans.”
“Never had a problem there but they have cut their hours back and the older lady ("Jennifer?") that used to work there is apparently no longer there, mainly staffed with younger employees who sometimes don't know how to do things...also has a sign saying they don't accept more than five packages at a time.”
“I don't know what these people are saying but i ordered my package on March 26, and it went here yesterday. And i got my package TODAY. I hope my package goes through this Office again.”
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“We used to not enjoy this post office, but lately it's been really great. I think perhaps the new personnel are making a huge difference for the better. Janine at the front desk is always pleasant, professional, and wonderful to work with.”