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“Service was great, and I didn’t have to wait to be serviced. Word to the wise: NEVER PROCRASTINATE DURING CHRISTMASTIME! I was worried that the package would not get to its destination on or before Christmas Eve, but this location exceeded my expectations. I shipped my package last Saturday morning, and the package got to its destination today! I know going further, especially around Christmastime, to never wait until the last minute to ship packages and pay a lot in shipping fees, but to me, it was worth it. I appreciate the effort that it took to get my package delivered on time and I will use that location in the future.”
“Imani and Eric are both awesome! They were helpful, friendly, and had my print materials ready to go (along with answering all my questions). 10/10 experience at this store, and I’ll gladly continue to go back!”
“Carney and erik are amazing customer service reps. Whoever has had an issue in the past must be absolutely insane. I've worked a lot of customer service so I definitely know. Carney is an amazing worker who always has a great attitude and tries very hard. She can only do and control so much so an employee and people need to understand that. She always does her best! Thank you guys for making the ups store great. You guys should definitely get more recognition.”
“Wow, this is one of the few stores with amazing customer service. Even though they were super busy, Crystal managed to keep a smile on her face and welcome each customer. I will definitely do all future business at this location, even though it's not the closest. Accolades to a wonderful, customer friendly UPS!
Never change, please”
“Used Fishbox for a couple of years but moved to where I can have packages securely delivered. Highly recommend this business!! Will use in the future if the need arises.”
“I had such a great experience at this UPS Store thanks to Dan! He was incredibly helpful, patient, and understanding throughout the entire process. I came in feeling a bit overwhelmed, but Dan took the time to walk me through every step, answered all my questions, and made sure everything was done right. His professionalism and supportive attitude made all the difference. Thank you, Dan—you turned a stressful day into a smooth one! Highly recommend this location because of the outstanding service.”
“This place is efficient, helpful and the staff are always pleasant. Amal is especially friendly and she was great when we needed to get our documents notarized with witnesses.”
“Everyone was so helpful and willing to accommodate all of my boxes for a move I am making. Even though there was a line it moved very quickly and associates were friendly”
“Dear Jayden and Erika,
I just wanted to take a moment to sincerely thank both of you for the consistently outstanding service you provide at the UPS Store. Your accommodating and helpful nature never goes unnoticed, and it truly makes a difference every time I visit.
Whether it’s assisting with shipments, answering my questions patiently, or going the extra mile to ensure everything is handled smoothly, your dedication and professionalism stand out. It’s clear that you both genuinely care about your customers, and that level of attentiveness creates a welcoming and positive experience.
Thank you again for being so reliable and kind. Your hard work and friendly attitude are deeply appreciated, and I feel fortunate to have such wonderful people helping me whenever I need it.
With gratitude,
Kisha W”
9:00 AM - 7:00 PM
900 N Broad St, Philadelphia
Mailbox Centers
“Insanely Awesome....I ran to them at the very last minute for a big poster board photo and a huge collage of pics of my Mom for her 70th birthday....they completed and processed my order in less than 24hrs. I appreciate the patience & their friendly/knowledgeable expertise..... I'll definitely continue to go back to them for my next printing request.”
“We have used Intelligent Office Philadelphia Center City for several years. We have been extremely happy with their services and their staff. They are professional, personable and great to work with! We went with them because they were very affordable, and stayed because they were invaluable to our business!”
“Impeccable professionalism, perfect communication, my request to send a package from the United States to France turned into a totally successful experience. I recommend US Mailroom. They are great!”
“Amazing notary mail, everything you need. Highly recommend!! You get the sense that small businesses like this barely exist anymore but this one is great so support it!!”
“I’ve been with them for years. They always greet me with a friendly smile. I moved out of the country, and for 6 months they accepted all my packages and mail, and put it in my storage unit for me. I highly recommend this company, and it’s excellent staff.”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“Almost always have a good experience here, friendly and efficient service. Last time I came in the shorter guy was kind of rude. First time seeing him, maybe just having a bad day who knows. Hope to continue having good experiences here, the regular guys are awesome!”
“I STOPPED THIS MORNING...AND A WONDERFUL YOUNG LADY HELPED ME BEYOND THE NORM ! KI KI WAS SO PLEASANT & HELPFUL ! BEING SENIOR CITIZEN & NOT GOID AT TECHNOLOGY...WHETE KIKI WENT BEYOND WITH HELPING ME !! I WILL LOVE GOING BACK TO SUCH NICE SERVICE !”
“Typical UPS store. My complaint is the staff could be a bit friendlier, but it's not like this is a restaurant so whatever.
Update… friendly staff this visit.”
“I've used the Mail Service Center several times since 2019 to ship items I've bought from local online auctions. Mike & his staff have always given me EXCEPTIONAL SERVICES from start to finish. He's very timely with communications, offers competitive rates, packs well & quick to help if needed. It's obvious that he truly cares about his customers & I highly recommend his business.”
9:30AM - 5:30PM
2471 W Cheltenham Ave, Wyncote
Mailbox Centers
“The young lady Aaliarah was beyond wonderful. I had a bunch of returns that were not organized. She was helpful, respectful, kind and efficient. She handled me and other customers at the same time and we all left satisfied.”
“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”
“Khi from the 1229 Chestnut St location in Center City went above and beyond for me today! So appreciative for her knowledge, help, and support. She’s the best!”
“Smoothest process and such amazing customer service!! I usually bring my package returns here for Amazon but I got an item laminated and it took no time at all. Such wonderful people! Thank you so very much!! ??”
“His consistency to go above and beyond, Ric went out of his way to make sure the sign was not only perfect but flawless for the event. I appreciate his ability to have excellent customer service skills.”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“The UPS store at 37th and spruce was clean the representative was friendly and welcoming and help me with my packaging and shipping and I love the store and I will go back”
“Despite some of the poor reviews here, I actually always had a good experience with this store. Yes, they can get busy for a small store, and I'm sure the staff gets tired at times, but they were never rude or obnoxious to me. Plus, they are dog friendly which is a huge plus for me.”
“Super helpful family! Thank you for helping us during our convention. Sorry that people don’t realize you’re only open to service conventions, you deserve to have 5 stars!”
“Mr. George was pleasant and knowledgeable during the passport process for my daughter. The process was fast and easy. For the people getting your passport, I would recommend having your paperwork completed prior to your appointment.”
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“The store agent went above and beyond in providing assistance. Accepted and re-taped package, and applied label, even though the return was going through USPS. She said she would get it to the postal service when they came for pickup/dropoff. Saved me an extra trip!”